Customer Ratings & Reviews
- Model:
- 77-60157
- SKU:
- 6283691
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the SLΛM Case for Apple® iPhone® XS Max for its great protection, excellent fit, and lightweight design. Many appreciate the stylish look and reasonable price point. However, some users note that the back of the case is prone to scratches and fingerprints. The case's slim profile is a plus for many, though others might find it less protective than bulkier options.
This summary was generated by AI based on customer reviews.
awesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do wish that it was water proof but that would be too hard.
I would recommend this to a friendPhone still cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone landed flat on the floor and the back of it cracked.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice double layered case. Inexpensive and recommended.
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a great case just a tad difficult to get open and installed
I would recommend this to a friendWill not buy again!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this case since January so this would make it nine months from date of purchase. For a case with such a tight seal around it the level of dust and dirt that accumulate is ridiculous. In terms of durability, I have drop my phone two time (from heights that would make you nervous) and wasn’t worried when I pick it up. However, the rubber seems to have dry rot and the volume and mute switch is now exposed. Plus the clear plastic back get so many done scratches it really terrible to look at. Even though I’m grateful for a tough case in a slim form factor the cons outweighs the good for me. Therefore I will be looking for something else to protect my phone m.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about the damage to your SLΛM case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. Did you know we have a great warranty? Give us a ring at 1-888-533-0735, and we can get that beat up case replaced for you.
Best,
LifeProof Customer Service Team
Gets dirty quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case but it gets dirty quick. I had it for a week and the front was visibly dirty & I couldnt clean the dirt off. Maybe a dark color for front will work better.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Reagyn,
We're sorry to learn that this SLAM series decided to change colors on you! Occasionally, the lighter shades of our cases can collect a few different elements, depending on what they're exposed to on a daily basis. Luckily, our friendly representatives know exactly what to do, and they'll be happy to set you up with a warranty claim. Simply give them a ring at 1-888-533-0735, and they'll send over a clean new replacement in no time at all!
Best,
LifeProof Customer Service Team
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the case only issue was the left knob did not line up with the silent switch so it didn’t work well. I just cut it off. For the cost I should not have had to do that.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi BSue,
Hmm. It's odd to hear that you had to cut a piece of the case off to access the silent switch, as that part of the case is actually left open, giving you direct access to that rocker. We're thinking there may be some sort of mix up. Drop us a line at 1-888-533-0735 and we'll see if we can get to the bottom of this!
Seasons Greetings,
LifeProof Customer Service Team
It’s an okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really looked cute when I just got it, but it now I realize the rubber part gets dirty and difficult to clean. It also made my phone heavy. It is also slippery
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey macoh,
We're bummed to see that this SLAM series doesn't seem to be matching up well with your style! Although we do our best to streamline our case designs as much as possible, at a certain point it just isn't worth it to sacrifice any further protective layers. After all - keeping your phone safe is our number one goal!
In terms of the discoloration, our awesome representatives will be more than happy to get you into a clean new replacement case. If this sounds like an option that you might be interested in, feel free to give them a ring at 1-888-533-0735, and they'll process a warranty claim with ease and haste!
Warmly,
LifeProof Customer Service Team
Okay, nothing crazy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good quality, is VERY bulky, however. It is also very difficult to take off, almost bent my phone.
No, I would not recommend this to a friendLooks Nice but didn’t protect from a short drop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it looks. Not a huge fan of how slick it is. I dropped my phone from about 3 feet and the screen protector cracked and the back glass cracked through the case. Not happy with the overall performance of the case since it shows that it should withstand a fall from 3 meters.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there.
We're sorry to hear about the damage to your phone and screen protector. While our cases are tough, we're not able to predict every variable. Though we can't replace the phone, if you give us a ring at 1-888-533-0735, we can get you a replacement case.
Best,
LifeProof Customer Service Team
It’s bulky.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, large in pockets and makes phone much larger.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Meandyou,
So sorry to hear this SLAM case hasn't been meeting all your expectations lately! This case is one of our more streamlined cases and we strive for a pocket-friendly look. Although a change in dimensions isn't on our road map, we'll make sure your feedback makes it to the right product design team for future deliberation. In the meantime, please feel welcome to give us a call at 1-888-553-0735 with any questions or concerns you have.
Best,
LifeProof Customer Service Team
Wasn’t impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t feel comfortable using this case on my $1200 phone! Didn’t feel it offered enough protection. Returned and bought something different with more protection.
No, I would not recommend this to a friendDirt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets dirty fast and doesn’t come clean. I wouldn’t recommend this case too anyone. Especially because of the price.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Lemons9,
We apologize that this SLAM series seems to be having some trouble keeping things clean lately! We usually suggest using a trusty dose of soap and water to clean away any grime that collects on the case, but if that isn't doing the trick, our friendly representatives would very much like to rectify the situation with a warranty claim. Please feel welcome to give them a quick call at 1-888-533-0735, and they'll send you a fresh new SLAM in no time at all!
Best,
LifeProof Customer Service Team
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the case but it got super dirty within a week of having it. Very disappointed.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi AAAG,
We'd be disappointed as well! We're so bummed to hear that this SLAM series is having a tough time cleaning things up, but not to worry - our tidy representatives are ready to send you a spotless new replacement case. Just give them a call at 1-888-533-0735, and they'll get a warranty claim started right away!
Cheers,
LifeProof Customer Service Team
Zero Protection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew this case wasn’t at the same level of protection of some higher in life proof cases. But what I didn’t expect was for my phones Glass to smash on both sides with relative ease.
No, I would not recommend this to a friendLifeProof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LifeProof had tried to reinvent themselves. At first this case looks amazing but then it starts showing scratches and the case becomes an eye sore.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there.
We're sorry to hear that the appearance of your case is hurting your eyes now a days! The good news is, we have a great warranty, so if you give us a ring at 1-888-533-0735, we'd be more than happy to get you a replacement SLΛM.
Best,
LifeProof Customer Service Team
Case sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a 50$ case this case does not protect your 1200$ phone!! Don’t waste your money on it!! And life proof won’t even cover the damages !!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey MacBookuser,
We're truly sorry to hear that your experience with this SLAM series did not have the happy ending that we were expecting. We truly put forth every effort in engineering and testing to ensure that our cases provide the best device protection possible, but unfortunately, every drop or fall is subject to a number of different dynamics and angles, some of which are beyond our control. In the end, we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our products.
Although our warranty does not extend to the Apple device itself, we would still love to set you up with a brand-new LifeProof to ease the sting, even if just a little. If this sounds like an option that you might be interested in, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to set this up for you.
Sincerely,
LifeProof Customer Service Team
box was already opened :/
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i ordered this case online and it arrived with the box opened and a piece of the case was also missing.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you didn't receive your entire SLΛM case! That's definitely odd. We'd recommend reaching out to Best Buy, as they should be able to get you helped out with that full case. If you run into any issues with your case, please don't hesitate to call our CS team at 1-888-533-0735, so we an assist you.
Best,
LifeProof Customer Service Team
I despise this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case has not been what I at all wanted it to be. It doesn’t look great and it scuffs and scratches horribly.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi TLamb16,
We apologize that this SLAM series hasn't seemed like all it was cracked up to be! While cosmetic complications shouldn't affect the high-caliber drop protection that the case provides, we certainly understand why this would be disappointing. If you'd like to give this SLAM another shot, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be more than happy to send you a fresh new warranty replacement. We'll happily do what we can to restore your sleek security A.S.A.P.!
Regards,
LifeProof Customer Service Team
Branded garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LifeProof! Bought. LifeProof! Is terrible. Why make a 2 or 3 piece phone case? Nobody cares.
No, I would not recommend this to a friend