Customer Ratings & Reviews

I bought 3 of these as Christmas presents for my daughters so I cannot give a review of their functionality yet but I can tell you about them so far. They are good looking phones, attractive colors, very well made and sturdy. These phones only make and receive calls, take photos, send text messages, so they are ideal for children or seniors. Or perhaps if you are trying to wean yourself off spending too much time on your smart-phone then this is a great choice. They do not take an sim-card and you need to use the app to activate them and then you pay a monthly subscription fee (about $15) and this gives unlimited calls. And they look great with the flip open action. Definitely recommend but I will review their functionality after Christmas.

I do NOT recommend this phone. My mother has had nothing but problems with it. It works intermittently so my mother never knows if she's going to be able to make or receive a call. When it's not working the red help button also doesn't work. We got her this phone so she would be able to call out if she needed to reach someone in her family and for emergencies she could push the red button. The LIvely customer service representatives are nice but they haven't been able to help us and this is after waiting on average 25 minutes. Since I was tired of waiting so long I decided to start emailing and in a week have NOT heard back from them. Why did we spend money for something that doesn't work and where they don't respond to their customer service emails.

VERY NICE PHONE FOR THE PRICE.WOULD NOT HESITATE TO BUY AGAIN

Easy to use, it works as intended and is small and compact

The purchase and set up process were easy enough. I was told they could get it set up in store but then at checkout, I was told they cannot do that. I may have had a new employee but still frustrating to be told one thing and then find out something different.

Red flip phone was available when we got to the Best Buy store. Available for purchase at the price listed in the Lively offer.

Very easy to set and use. Large number buttons. Clear sound.

I recommend the Jitterbug cellphone for seniors who want a simple cellphone with personal representatives. I recommend that you offer a cellphone that is easier for seniors for texting. One letter at a time takes too long. You can offer a texting cellphone without a lot of expensive internet connections.

I bought this phone for my elderly mother. It is simple to use and small. She doesn't really use a cell phone, but I notice she carrys it when I take her out.

I am a legal guardian and I have bought this for 3 individuals I support and it has made my life more peaceful knowing we have never had an issue with coverage or billing. Great Product.

Pretty easy to use for a non-techie, and could not beat the price anywhere!!!

I needed a phone inorder to restrict internet access to my 11 year old child and was guided by a store associate to this phone which has been amazing so far. It wqs easy to activate, works great and were 30 days in so far without any hiccups!

Good for seniors that need larger numbers, letters on screen. Does the job.

My relative just wanted a simple phone to use, but wanted a flip phone so it didn't fall out of his pocket. He is color blind and has vision issues. He set this up on his own, very CLEAR instructions and easy to use guide added the larger text and can read it without his glasses. He also set the background color so he could see the writing. He had 5 colors to choose from, would have preferred a black, but that was not a choice. He will not be using the texting or medical part, just wanted the ability to call. The downside is you pay for the phone, ($100) then you pay for the activation fee ($35) and also for a voicemail feature ($3) and if you text ((.10) per text. Somehow they could advertise the activation fee. I ordered on line and it came the next day, BIG PLUS. No physical person to talk to only robo's that was the downside 5 star for meeting our requirements.

Bought this for my father-in-law (93 yo). good basic flip phone, large buttons, great volume for him (hard of hearing, even with hearing aids). He did not need/want any bells or whistles; it has worked extremely well for him.

This a really neat little phone which will do much more than I expected. I like flip phones, but before have only carried them for emergencies; hardly ever turned them on. I plan to use this one and keep it turned on. The red color makes it easy to find in my purse.

Its a good phone for people like me who don't use all the normal features.

Mom is 93 and had big problems with her smartphone. This flip phone is easy to use, has GREAT SOUND, reception is remarkable. Added bonus is their alert systems for seniors (subscription) which we got for mom, in case of emergencies. Good deal on sale, and now I don't get "butt-dials" from Mom all day long.

Very easy to set up…Your website was very helpful when I started to get stuck…

This is my second Lively Flip phone. It is better then first. Arrived ahead of time and in good shape. Setup with Lively was flawless.