Customer Ratings & Reviews

Great and convenient phone for elders. Easy to use.

Thanks to the Best Buy employee (Igor) who helped me purchase an updated version of Jitterbug phone, I not only was satisfied but he also aided in transferring the information . Good job!

Very Pleased Ideal for Senior Citizens Easy to work with and understand Ring Tone and volume can be adjusted for those hard of hearing. Basic Phone for the elderly.

Very good product it works great. Keeps us in touch with all the family and friends. Helps us if we get hurt or needs someone.

Bought for my sister in a living facility in North Dakota so personally I’m just paying for it! But, so far so good , she’s calling me.......20 times a day lol ;) so it’s working foe her!

My 80 year old mother who has never had a cell phone. love it. It is easy to use and works great for her.

Big Buttons. Easy to operate. Good value. Very easy setup . Happy with the purchase. Very Helpful customer service person.

Gift for my grandmother. Easy to use and works great.

This phone was purchased for a family member (parent) who needed just a basic phone for calls and texts. This was a perfect option.

Easy to use, reliable, and just a good quality phone. No bells, no whistles, just dependable service. Couldn't be happier.

Must have phone and features for “in case of emergency” use and at a perfect price. Definitely a BEST Best Buy purchase. Great customer service experience helped seal the deal too!

Love the phone. I got it for my Mother -in-law who just needs to make calls and text. It is easy for her to use. Some times she can't hear the ringer even though it is on high. Just the user not the phone. She is having some issues with the call going through. Not sure if it is user error or phone. I will check

easy to operate after figuring it out. Hope this phone lasts awhile Haven't used the camera yet. Thank you

Great cell phone big numbers perfect for elderly people

Great phone for seniors. Easy to use for those who are not tech savey and have no need for a pocket computer

Great phone! Easy to set up and use. Ideal for seniors, especially if they have vision problems or difficulty using other types of smart phones.

Great phone for Elderly! So easy to use - like it so far!

Work great thanks to the help of Vince. Thank you.

Bought this phone for my 94 year old dad. He had trouble with his previous smart phone and this works great for him! He’s able to maneuver around easily with the bigger buttons etc.

For a product marketed to older people, it is EXTREMELY more complicated to use than it should be. Far too many steps to make for basic functions of making phone calls or texting. Also, it is difficult to read the screens. Most older people have vision problems and this phone is totally unfriendly in that regard as well. Basically this is a useless item if you need it for 1) an older person who is not adept at learning new processes or has ANY, even slight, cognitive impairment; 2) has any impaired vision; 3) very used to using a typical cell phone already. Do not recommend!