Customer Ratings & Reviews

I bought this phone for my mother who is 92. I thought it would be simple for her to use, but it's a bit confusing. She does know how to answer the calls which is great, but in the process she turns the volume down on the phone, so she can't hear it ring. For me it is a synch because I have and I-Phone, I know how to work it. the phone has everything you need, texting, voicemail, even a camera. I will keep the phone for the fact that there is a button to push for emergencies, which is wonderful!!

I bought my Mom another Jitterbug flip phone. It's very easy to operate the phone even if you dont read instruction book. Calls are clear. My only issue is Jitterbug needs to charge out batteries instead of being made to buy new phone. Congress made a law saying you are supposed to replace the battery at affordable rate not be required to buy a new phone. The good news is the phone lasted 5 years before battery died and is still very affordable, compact and light weight. Overall, love the phone, the billing and excellent customer service!

Love this phone, Have had a few orginal jitterbugs and loved them all, This model is the new one and i love it as the numbers are perfect size for me with my vision. and easy to use... (Still learning a few things on it) perfect size and not all that internet stuff) recommend this for anyone but especially seniors. Thank you Best Buy for carrying these and as I said small enough to fit in your pockets , especially cargo style shorts . Easy flip top to see. Only issue i don't like which is same on many phones, is that the screen goes off when I am still trying to read the fine print stuff. YOu won't be sorry for getting one.

Great phone for seniors - large keypad and clear instructions for use.

My Mom likes the phone. Its a great phone. Its easy to answer the phone she just have to open the flip . The key pad are visible easy to type. Its a user friendly. And it has great features she can easily take pictures . I've heard this Jitterbug before , I should have bought it long time ago. Oh well , i've finally found the perfect phone for my Mom. And its worth the price. Thanks to the JITTERBUG for making this amazing phone .....

I picked this up for my mom who has problems using a smartphone. I setup it up quickly & I love the “Red Star” button so you can set that up to call a certain contact or contacts (like me & brother) instead of 911. Big buttons and Speaker phone works like a champ.

Got this phone for my 90 year old mom because the flip phone we got from Verizon was not user friendly. This one is. We had to switch service from our Verizon family plan and connect hers to the Lively carrier. It was worth the trouble to port her number. The Lively customer support is more accessible and personable than Verizon’s.

I bought this flip phone for my older brother. It works great and has good reception. Also because of the easy to read keys and screen it works just right for him. He learned how to use it with ease.

Bought for my mom. She loves the security of the emergency help button. She has extremely bad arthritis & she can handle this phone well. I had to lock the side buttons (great feature) so she couldn't accidentally lower the volume.

Flip phone purchased for my elderly mother. It has limited features which is perfect for her and what she has had in the past. She prefers this size over the smart phone offered. Service at Best Buy was excellent.

Was skeptical because I saw a lot of mixed reviews but this has worked out great for my grandma. She was having trouble answering the nursing home phone but with this, see is easy to talk to when ever we need to reach her.

Needed a non smart phone for my family member and so far it has been great. Was able to set up quickly, has special functions (like tracking, calling emergency, calling Lyft etc) that I wasn't aware of prior to purchase.

Associates very helpful. The ease of purchasing and setup. Ideal for the elderly individual purchased for. Great features.

A very simple phone that is great for the elderly or anyone that is averse to smart phones. As a smart phone owner I had to resort to reading instructions to set up speed dial for my elderly mother. But...phone is simple to use on a routine basis...open the lid, dial the number or press the speed dial #, talk and hang up by closing the phone. Can only hold a maximum of 9 numbers on speed dial but that is plenty for someone without too large of a contact list.

Very basic phone with large numbers. If you have an elderly parent/grandparent this is the perfect phone for them. The only thing we found annoying was switching her account from her old phone to a new one. When you do you need the person that owns the account to do it. They won't let the son or daughter do it, you have to have the voice of the actual account holder.

Just wright for 87 year old. Bright color so can see and the number are big and it easy to us.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Great flip phone with large numbers and screen. Lively is also a good provider.

The improvements from my 5 year old Lively are remarkable. I stayed with the Flip 2 Cell Phone for seniors because my hands are small and the larger phone with more features wasto large and would not fit in pockets. Definitely recommend this new phone, I am 89.

Good phone for seniors, easy to use, easy to see and hear, covers all the needs.