Customer Ratings & Reviews

great for elderly folks flip and dial easy and clean and fits in your pocket

This phone fits all the needs for my eighty three year old father! It's simple and works well.

Bought this for our 89 year old mother in law. The transfer from one provider to Lively took a visit to the other providers store and three very lengthy phone calls to finally get the transferred number onto the new Lively device. The Lively operators (two of them) told me that this happens all the time and about 50% require a couple of different troubleshooting actions to fix. Once that occurred still the product needed to be restarted 3 times to get the highest volume (in and out) to be accepted and working. The reason I am giving it 3 stars and not worse is because now that all of those problems have been worked through the phone works well and is easy for her to use.

great little phone got it for my Dad easy to use

It's a good phone to practice on. It introduces you to cell phone technology. And it's simple to use. I've had some good help from the people at Lively for detailed instructions/corrections. I'm pleased with the purchase. Being a senior and late in the tech game, it has appeal that way.

I bought this phone for my 83 year old mother who only desires a flip phone. This was the best flip phone that was out there at a great price. My mother loves it, and the beautiful color that it comes in. She is very satisfied with this purchase. Thank you, Best Buy for giving her the opportunity to continue to be able to purchase a flip phone at an affordable price.

My Mother loves this phone its the only kind she will use because its easy to see the buttons and make calls

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

Phone arrived very quickly (within 2 days). Looks very nice and buttons are very large and easy to see/read. For the most part, device is easier to use than other similar flip phones. Have not yet used camera so cannot rate.

Good cell phone for a senior who needs to keep it simple.

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

Phone was purchased for dementia client. Works as advertised. We had very little trouble getting her to use and answer calls. We have not tried camera function. Love that there is no WiFi or apps for safety reasons.

Got this phone for an elderly family member, had some issues with getting the phone to accept and receive calls but after a quick call to Lively they were able to help with that. Since then we have not had any issuse, seems to be a good emergency phone for those that dont want a life alert button.

Bought it for my mother and the larger buttons are a big plus. I don't like that the screen goes dark after a couple of minutes (I was told by a rep that I talk to on the phone that it does that to save the battery, but it's annoying). It's user friendly, but even though we have Verizon, our signal is never at a decent/normal level.

It is a nice size compared to other phones,and fairly easy to use.

I bought this phone for my wife as she is having trouble remembering how to use a smart phone. It's simple, easy to read and operate and I also activated the emergency "Star" help button that she can push to get help in a crisis, even if I'm not nearby.

I bought this phone for my elderly mother who didn’t want a smart phone. This was a helpful purchase for her.

this was the ideal phone needed for my mother in-law. She can't use a smart phone and doesn't know how to use their apps. but the flip works great simple and easy.

One of the best flip phones out there. Found out easy to activate