Customer Ratings & Reviews

I purchased this phone for a quick cheap fix after my original phone went wacky. Have a replacement phone being shipped, but will take awhile to arrive. Live in the country 30min. from the nearest town. Needed a phone now for emergencies while MTB riding and hiking almost every day along with the normal need of one. This Lively flip was on sale the cheapest I’ve ever seen it for $29.99 at Best Buy. Had checked it out previously for my mother when she dropped/broke her phone. It was on sale at that time for $49.99. The original retail price is $99.99. If you activate online it’s $25 vs. $35 w/in store activation, or phone call w/a representative. I purchased, activated, and picked the cheapest plan at $14.99 monthly and was all set to go for $58.00. Great deal! 300min. + .10cent per text. All I need - don’t normally text at all. For $19.99 a month you get Unlimited talk & text. Plus taxes of course. Anyway, I love this thing. So easy to set up & easy to use. Loud & crystal clear conversation both ways, and the same goes w/speaker phone. Quick easy voicemail retrieval. A very nice looking basic well made sturdy little phone. You can stop and start service with no penalty charge. Stays activated as far as I was told. Will have to double check with that now that I have a phone to call Lively/Great call to confirm how that may actually work. This phone will just be a backup phone for me in the future. Only 1 very minor con... have to press the OK button on the keypad to answer incoming calls...... it’s not all that hard to do. Thanks for listening/reading, WAG

Great, easy to use phone for my Elderly mom and 95 year old grandma! Low monthly fees too

Well made. Easy to use. A perfect, durable, cell phone for seniors.

Easy to use. Open to answer, close to hang up. Only downside is having to press “OK” button too many times when making a call.

Third jitterbug phone I’ve had. It’s easy to carry and sufficient for my needs. The ringer could be louder however. I was told I couldn’t buy a replacement battery which I felt was a screw!

Great phone would recommend to anyone and easy to use

The phone is a simple, basic phone with big butons for seniors that only need to talk (primarily) and text (occassionally). After being assured that Best buy would move the contacts from the old phone (Samsusung 10 Android) to the new phone, the Best buy rep expoerted all the contacts to a SD card - and charged me for it - and then after 10 minutes, said there were too many contacts and that we would have to move them manually without providing any instructions. Once we tried there was no way to access the SD card in the Lively phone and were told that they have to be manually input. Bottom line line - decent phone for seniors but Best buy "total Tech" is a joke and doesn't deliver what they promise - is that fraud?

It was exactly what I was looking for. My elderly grandmother has no problem using it and navigating through the system. The salesman that helped me was very thorough.

Purchased for my 91 year old mother. She really likes the convenience and ease of use. Great service!

Good phone. Easy to use. Talk and text. No internet.

Works fine -is a replacement for an older FLIP2 that the internal battery charge circuitry failed and phone would get hot. I ordered two since wife said she wanted one with same phone number - talked a a person at Lively who apparently did not understand me or I did not understand her -but when doing the activation -was told it could not be done. It has a zillion new "features"

Bought this for my 85 year old mother in law. Her eyesight is poor. This phone suits her very well. We programmed the numbers for quick dial and she is now able to have regular phone conversations with family. Definitely recommend.

This Jitterbug Flip2 phone replaced my old one which was beginning to die from old age. This new works great.

I purchased this phone for my 85 year old mother. She has no problem with it. I love it. We programmed our numbers into speed dial and that has helped her. She still cannot retrieve voice mail so I wish I could delete it as number one on speed dial but I cannot. That is my only complaint. The ringer volume controls on the side I ended up locking them since she kept accidentally turning the ringer off. The locking feature is a great setting.

Easy for the senior that refuses to change or has problems with technology. Flip it open and the buttons are easy to see and the screen is large and has a simple format. This is perfect for the person that doesn't care for desktop pictures, but just wants to use the phone for calls.

Newer Jitterbug is improved in keys visibility. It was simple to transfer from my old settings onto the new device. Best Buy gave me the Lively Customer Service number and preliminary do’s and don’t’s. It took just minutes and the Jitterbug rep stayed on with me to answer any questions

I first bought the Jitterbug smartphone for my aunt (75) and I thought it was great. It was so easy to use and had a lot of programs on it, but she had trouble with it, so we returned it and got the Jitterbug flip phone instead. My dad (81) also has the Jitterbug flip phone for over a year now and both of them are pleased with the product. It is simple and easy to use. There is also a max volume setting for seniors with hearing issues. Neither of them text or take photos so I can't comment on the camera. Overall, great basic flip phone.

I love my Jitterbug flip phone. The only problem I see is the volume button goes to silent easily. A person needs to make sure the volume button is on Maximum to be able to hear the notifications and phone ringing. It is a great phone and very easy to use.

MY dad loves the Jitterbug phone with emergency button!! He has had both the fip and the android!! Great price and great phone!

The Jitterbug Flip2 cell phone is a true investment. I purchased for my parents who are 92 and 93 years old. When they lose power in their home, we are able to keep in touch. Not complicated to use at all. They love the favorites and shortcut features. Thank you Lively Jitterbug