Customer Ratings & Reviews

It was easy to switch to this new phone from our dead one. Good customer service and all things updated well to the new phone

The product itself fits what I was looking for. The process of transferring former phone number to the Jitter Bug phone has been ongoing since purchase date of 2/4/2014, and as of today 2/16/2014 has yet to be resolved. HOURS of phone calls, literally HOURS of calls, is beyond frustrating. If I’d have known about the hassles, I’d have reconsidered. My word of mouth will not be ignored, should someone ask me about my entire experience.

Good phone for the price. Easy for a senior to use with it's big buttons and arrows for scrolling direction.

Easy to use. Features readily accessible. Friendly Help Desk

The customer service was great in the Best Buy store in Davenport Iowa. I do recommend this phone for senior adults. Unfortunately my aunt was not able to use it, so I had to return it.

So far, I like it very much. Easy to get started on and easy to understand. It kind of takes my hand and guides me along. I like that. The instruction book is so step by step, even I can understand it easily. Texted my granddaughters and they replied they are so proud of me. They've texted me for the last 3 days - since I first messaged them. Great to hear from them so much! Best of all, it's my favorite color!!!

Excellent for seniors who can’t see well and very easy to use

Jitterbug 2 is far superior to Jitterbug 1. Really like bigger buttons and new features.

It has a simple face, large buttons that are separated, the arrows on the key pad make for easy navigation. We had an issue while activating the service however the customer service person quickly fixed the problem. The volume buttons are higher than the prior phone, so it helps to keep from accidently turning the volume off.

Fills my needs. I'm a senior who is not technically savvy.

This is the fourth phone I've bought for my mother and she loves it. I should also tell you that the customer support from Lively has been first-rate. Not only are they answering all her questions but when I called to request another User Guide for the phone it was sent to me at no charge! Highly recommended if your loved one doesn't understand smart phones.

A simple flip phone with large buttons and lettering. Easy for nursing home resident to use.

This phone is great for my dad. The buttons are large and it's easy to use.

Great phone for the price and also has amazing features

This phone is perfect for my 90 yr old mom. Easy for her to read and use all the features.

service was very good as usual. I am not a fan of cell phones so I would not in all likelyhood give any of them a 10 but since it is necessary to have one for emergencies I will give this simple one a 9.

I got this phone for my mom, and now she can text. It took some learning, but she finally got it! She's 85, so not wasn't familiar with texting. Reception is good on Verizon's network, but the buttons on the side are inconveniently placed. She frequently lowers the volume for the ringer and earpiece without realizing it. All in all, this works for her. The big buttons are plus!

I am a legal guardian and I have bought this for 3 individuals I support and it has made my life more peaceful knowing we have never had an issue with coverage or billing. Great Product.

Purchased for my dad. Have not had to use the emergency function, thankfully. The volume buttons get in the way of pulling the phone from its holder. The buttons are accidentally pushed each time. The bright red color is easy to find.

Best manual I have ever seen! Every step is spelled out making set up a breeze