Customer Ratings & Reviews

I bought this phone as a replacement for my brother's older cell phone. So far, he has not had any complaints.

Super easy to use and set up. Had to replace a previous device which was lost, and with the cloud backup all of the contacts were there when the service was activated

Perfect phone for my Mom who's 90. Very easy for her to use

The purchase and set up process were easy enough. I was told they could get it set up in store but then at checkout, I was told they cannot do that. I may have had a new employee but still frustrating to be told one thing and then find out something different.

Purchased this for my 91 year old mom. Simple to use. She loves it

Easy to set-up and to use. Purchased for my older brother with sight issues and it is perfect for him.

I bought 3 of these as Christmas presents for my daughters so I cannot give a review of their functionality yet but I can tell you about them so far. They are good looking phones, attractive colors, very well made and sturdy. These phones only make and receive calls, take photos, send text messages, so they are ideal for children or seniors. Or perhaps if you are trying to wean yourself off spending too much time on your smart-phone then this is a great choice. They do not take an sim-card and you need to use the app to activate them and then you pay a monthly subscription fee (about $15) and this gives unlimited calls. And they look great with the flip open action. Definitely recommend but I will review their functionality after Christmas.

Debated between 3 and 4. compared to other phones it's a 4 but compared to our previous jitterbug it's a 3. We loved that old jitterbug phone it was so simple and easy and I recommended it to so many people. This is really too complicated for his use. We are managing but sure miss the old phone. Which by the way lasted many many years.

I bought this phone for my elderly mother. It is simple to use and small. She doesn't really use a cell phone, but I notice she carrys it when I take her out.

Easy to use, it works as intended and is small and compact

Pretty easy to use for a non-techie, and could not beat the price anywhere!!!

My mother is in Assisted Living and needed a phone that was easy to deal with. I bought two of the Jitterbug 2 flip phones about 6 months ago. One phone lasted about 4 months and then started acting weird, like it appeared to be getting stuck, but really it was being extremely slow when moving the cursor. Restarting the phone didn’t help. By that point my mom could not dial out and I could still call in so I left it. The other phone is still working, but I’m not impressed with the overall quality or flexibility of programming the phone to make it easier for my mom to operate.

This is my second Lively Flip phone. It is better then first. Arrived ahead of time and in good shape. Setup with Lively was flawless.

Very easy to set and use. Large number buttons. Clear sound.

Good for seniors that need larger numbers, letters on screen. Does the job.

I recommend the Jitterbug cellphone for seniors who want a simple cellphone with personal representatives. I recommend that you offer a cellphone that is easier for seniors for texting. One letter at a time takes too long. You can offer a texting cellphone without a lot of expensive internet connections.

I bought this phone for my 96 year old husband. He is totally not tech savvy and finds it difficult to find things. He will need several lessons to be able to navigate.

I needed a phone inorder to restrict internet access to my 11 year old child and was guided by a store associate to this phone which has been amazing so far. It wqs easy to activate, works great and were 30 days in so far without any hiccups!

Its a good phone for people like me who don't use all the normal features.

Excellent phone for Seniors. Large numbers and easy to use. I bought this phone for my mom and step-dad and they loved it!!