Customer Ratings & Reviews

I purchased this phone for my mother who had a difficult time operating her previous phone and the Jitterbug is much easier for her to operate.

Bought this for my father-in-law (93 yo). good basic flip phone, large buttons, great volume for him (hard of hearing, even with hearing aids). He did not need/want any bells or whistles; it has worked extremely well for him.

This a really neat little phone which will do much more than I expected. I like flip phones, but before have only carried them for emergencies; hardly ever turned them on. I plan to use this one and keep it turned on. The red color makes it easy to find in my purse.

Mom is 93 and had big problems with her smartphone. This flip phone is easy to use, has GREAT SOUND, reception is remarkable. Added bonus is their alert systems for seniors (subscription) which we got for mom, in case of emergencies. Good deal on sale, and now I don't get "butt-dials" from Mom all day long.

Handy and inexpensive. Needed a cheap phone to take on a trip and not to have to worry about someone stealing my regular $1000 phone. This is a good option.

My relative just wanted a simple phone to use, but wanted a flip phone so it didn't fall out of his pocket. He is color blind and has vision issues. He set this up on his own, very CLEAR instructions and easy to use guide added the larger text and can read it without his glasses. He also set the background color so he could see the writing. He had 5 colors to choose from, would have preferred a black, but that was not a choice. He will not be using the texting or medical part, just wanted the ability to call. The downside is you pay for the phone, ($100) then you pay for the activation fee ($35) and also for a voicemail feature ($3) and if you text ((.10) per text. Somehow they could advertise the activation fee. I ordered on line and it came the next day, BIG PLUS. No physical person to talk to only robo's that was the downside 5 star for meeting our requirements.

So far we are happy with the pbone. It was purchased for my elderly mother.

cuts off for some reason. calls go directly to voice mail

I love my new phone and the staff, especially Bethany, is/was knowledgeable, very patient and pleasant to work with. I plan to update from my previous phone there. I plan to use this phone as backup since it live in a rural area.

This phone is best for seniors who really only want to make and receive calls. Contacts have to be entered manually using the old style telephone keypad. That is, tabbing through a number and then up to 3 letters to get to each desired letter. Texts have to be entered the same way. It is OK for receiving texts. The included charging station is hard to line up with the phone so that it actually charges. There is a standard port on the side of the phone that works much better.

My Mom decided that this little phone, would remain her "go-to" communication device. This is the Lively unit (an upgraded version however) form factor she started with and then after attempting to learn the "Smart" Phone line, returned happily ever after to this little trouper of a phone. It has great features, is easy to use and takes a fall like a champ!

Big buttons- easy to use and hold. Calls sound very clear.

Excellent flip phone for my mother who is a senior

I purchased this for my 98 year young Mom. Although she was apprehensive, it has been easy for her to use for calls.

Perfect for family member that has dementia. Easy to understand and use.

This is a great phone for my elderly dad he love it and all the features to keep him safe!!♥️

Nice help with setup- only thing not happy with is that you have to go in three times to delete a contact - like the new texting feature too!

The VERY poor placement of volume buttons is a constant struggle. While many of the features of this phone are okay - the person can't receive calls if they don't hear it ring. The two buttons on the side of the phone activate with the slightest touch - the volume is VERY easily changed to silent in only four taps. The placement of the buttons means any time you handle the phone your fingers are on the buttons. VERY poor design - we struggle every day to reach mom- and once again it's been turned down to zero. There are no real choices for advanced seniors - This feature MUST redesigned and thoroughly real-world user tested before release.

We recently purchased this for our 96 year old mom, who was struggling with her i-phone. This has actual buttons, and one primarily uses the "back" and "OK" buttons, along with the up and down arrows. This has simplified her life.

We bought this phone for my husband who uses a phone only for phoning, not even texting. So it's perfect. He had tried two other flip phones and they were unwieldy--tried to be smart phones as well. Not user friendly. This one is, though there are a couple of changes I would make to do things faster like deleting calls, etc. All in all, he is very satisfied, plus the customer support is fantastic.