Customer Ratings & Reviews

I got this phone for my Mother, i programed it for her, it was an easy setup, Mom really likes it alot, easy for her use, your associate was very helpful also, I want to thank all that was involved, Sincerely JJ

Small, handy, simple, cannot judge the camera yet. Battery is fine.

Bought for my mom who is 91. Easy to explain and use with her. Very hard of hearing but with this ohine she hears all conversation. Great phone!!

Purchased this phone for my mom, and she is thrill to have a phone, which is easy for her to operate, and easy to make calls, and receive calls, that she can understand the functions of the phone. She loves her new Jitterbug and takes the phone in her purse everywhere that she travels to.

Great item for technically challenged seniors. Easy to use and understand. Being used by an 85 year old and it's perfect. Has a lot of bells and whistles but in a "simple" format.

With my mother being blind we could not get her a touchscreen phone. This flip phone was perfect for her and it even has a screenreader specifically for the vesion inpared.

Purchased this phone for my elderly grandfather who can use it well and works great for him.

Great phone to have, Ease of use is great for my mother. great

Purchased for an elderly first time cell phone users. Cancelled existing landline phone. This can be on the person instead of trying to rush to a phone on the wall two or three rooms away and find it is only a waste of energy, a telemarketer and or robo caller. Neither gets around very well anymore and the help button is a great feature.

I'm so new to this product only a matter a few weeks. However, the help I received and how to use things was all thanks to Best Buy and this is a much easier product to work with. Right now, I'm one happy person for finding this to accommodate these days and times.

Got This for My Elderly Mom. She Gets Flustered with Anything That's Too Involved Technology Wise. She Easily Works This Phone. If You Have an Elderly Parent, Grandparent, or an Elderly Person Who Doesn't Like Change, or New Technology Gets Them Nervous, This is the Phone for Them...

Jitterbug has worked really well for my stepfather. Great product for a great price.

The new Lively phone was easy to setup and activate. The phone number transfer was completed in one day, so the phone was operation under our existing phone number and receiving calls. The GreatCall service in our area is very good.

Grest for seniors, touch and sight. Not as small as others

Very efficient phone. Easy to use, lightweight, and more efficient than the AT&T phone I had. Very strong battery.

This was a great product easy to use easy to complete

My only complaint is this was a Best Buy online curbside pickup order and the delivery was an unseed and opened box. Clearly this was a return and resold as new/factory reset, I'm not stupid BB. That aside, the activation card was missing but all other documentation was in order and there was zero marks on the device. The activation took a few hours since no card = call in for activation. Once the activation completed the phone interface is what you'd expect. I think it's great. Basic no frills crystal clear sound and I mean crystal clear. Lots of good ring tones, nice size ear screen with good basic controls. No hidden controls so if you use the mouse, the confirm action is a separate button so all actions have to be deliberate. I bought the Health and Saftey add on which enables the emergency button and for an added cost (there are 3 tiers of the Health and Saftey plan) added the personal operator for them. They can locate within 15 feet of the phone (GPS broadcast) The texting is pre-last gen but it works. Basic texting is all you need. Alexa works, yes it does but only connecting it to your account. Otherwise it says all it can do is control your phone which it doesn't do at all and 3/4 of the time when it does work. Calls are again, very ear and the sound is amazing. I'd say better then my Note 10+ on Sprint/T-Mobile. The support was patient because the activation server was down for a few hours. Read the directions before turning the phone on like I did (it says don't turn it on prior to activation all over every side/flap and on the physical unit of the phone) . It will literally save you possibly having to rerun the phone. Activate the account online or by phone first then when instructed turn it on. Has wifi 2 and 5 which is awesome and intuitive connection so set it up then it'll connect when it's in range like it should. Camera sucks but you get a 2mp camera. It's something at least. Looks pretty, Candy Apple Red. Good build.

I purchased this phone for my 91 year old mother. It is a good phone but not for my mother because it was too difficult for her to use. The sales person said, she should have no problems using it because it was simple to use. I had to switch it out to the Jitterbug now that one is very easy to use.

This is a wonderful phone and LIVELY is a supper carrier. I bought my jitterbug 2 a couple of years ago and it is still like new and LIVELY up dates it continually to provide excellent service.

Overall great phone would suggest it . Reasonable pricing.