Customer Ratings & Reviews

This item has helped my 85 year old brother come to using technology of today. He was living with not accepting change and just the simple usage of the Jitterbug he has come around. Thank you

Worked perfectly. Bought this for my 94 year old father.

I like many of the features, for instance the easier access with everything concerning Contacts, that this phone provides. Another feature would be the charging port.

I’m a Social Worker in a nursing home and this is very user friendly for seniors. I highly recommend.

This phone is perfect for older family members who don't want a smart phone. The buttons are larger and display is easy to read. My father-in-law has been using this phone for a year now and absolutely loves it. The speaker phone feature seems to work better than their iPhone. Lively customer service has been fantastic as well. Highly recommend.

The phone is great its very loud and clear. We are very pleased with it and the plan is very reasonable

My grandfather needed to replace his old Lively phone. This one was easy to set up and so far all is good!

Exceptional Customer Service in store, Tomas was always going out of his way to make sure we were Happy with our product!

I thought it would be easy to transfer my phone # to this new phone but I'm so glad I went to the Best Buy store as it was complicated. I also had trouble with the voice mail and had to have the phone programed again and learned a new way to use this venture in order to have it work. I do not use more features yet as I have had it a short time so hope I will not have more problems.

Bought this for my mom, her original jitterbug stopped working with the network update. She's in her 80's and she had no phone for a week and a half. Nice huh?

it is a flip phone which is what i need right now just to text and call.

Works so well for seniors. It is easy for them to see who is calling

Great phone for seniors..The cost price needs to be lowered for more seniors to be able to access it..

This is the perfect phone for my mother! And at $20.00 a month unlimited text and minutes and no contract — no brainer!

Great phone Easy to use I like it All my stuff in one device

Perfect for my mom. Easy to use and great speaker for hard of hearing.

Great phone Easy to use -large numbers- my 93 year mom can use it with no problems-customer service is great

I got two of these one for my mother and father. I have spent hrs trying to teach both my elderly parents how to use a smart phone & I thought the flip phone would be easier for them, & it is to a certain extent. I have tried to program the speed dail features on my dad's phone and it still has not configured. I really don't understand why. So I am gonna have to call customer support again. I would think the process of activating the phones and programing would be straight forward and easy. But its really not. I am glad they both can dial out but my folks have to enter in the full number every time. If you wanna get this for convenience for you and your elderly parents I do not recommend. It will take a long till your done

I bought this for my mom who doesn’t handle technology well. It is a great little phone for someone who doesn’t want a smart phone. She can call and text and Lively has operators available to call a Lyft ride or help with any emergencies. It also has a magnifier, a camera, a flashlight and a calculator. Lots of handy features. And the red phone is really nice looking. The phone is relatively small (but the letters on the screen are not) so I bought a case on a lanyard on Amazon so she can wear it around her neck. But plan to spend some time getting it activated. I struggled a bit with that and spent nearly two hours getting it done. There are people who can help, but only during regular business hours. A great buy on a Best Buy sale.

Easy to use, no bells and whistles! Easy to use keypad.