Customer Ratings & Reviews

great new cell phone, great customer service and easy activatuion

Good, what i wanted and easy in and out from the store.

Bought it for my 90 year old grandfather. He's always had a flip but this one was so simple that it made it complicated (probably just learning curve) - also the button for the volume is too easily depressed and changes the ringer too easily, especially when paired with the belt holder case.

ok phone buttons are larger than most for use of my mother in law

Bought for my dad, phone has big buttons and is easy for him to use. This phone replaced his first jitterbug which was 6 years old.

Great service. My elder mother loves her new phone

I love my new phone, I love my phone, It so easy to use.

its a phone made for elderly..yet at max volume its volume is lower than my android... hmmm?

I absolutely hate this phone. It's the second one I got for my mother who is now 98 and she likes it even though it's very complex to use and you have to push 20 buttons or more to make a phone call it keeps taking the phone off high volume just like the last one I got her does or did. I wouldn't get a phone like this for an early person if you held a gun to my head or it was free. The United Kingdom Canada and England have one that unfortunately it's not available in the United States and it cost less it's way more user-friendly to use the buttons are larger and it's 10 times a fun as the lively flip phone. The only reason I purchased this phone because she wanted another one and it almost a hundred years old I try and accommodate her.

Provides the link i need for my wife to be able to easily call me if she’s forgotten where I am.

my new phone works well,i just love all the features. The staffat best by were very knoweldgeable about this phone, Ireally appreciate them helping me. The does every thing i expected it to be. I really loved senior alert button. And the numbers are large so i can see and dial my numbers.

Great for grandma. Has all the features she needs. Easy to use.

Like the fact you can transfer easily from previous Jitterbug, but lst one didn't last as long as it should. Easy to use and nice size.

I bought this phone for my grandmother and it is easy for her to use.

Absolutely horrible. Purchased this for my elderly mother with the understanding from the Best Buy associate that it was unlocked. When I found out at home I needed to go through the Jitterbug service I begrudgingly obliged. The phone is such a piece of crap though that when customer service made me basically take it apart to make it “work better”, it just just crumbled in pieces enough that I had to throw it in the trash and eat the cost. Do not buy this phone.

It’s harder for my 90 year old mother to operate. She used to hit yes twice and could call me. Now, it has to stay on phone and she opens and dials my number, but if somebody calls by mistake or a text, then she can’t figure out how to call me. SHAME ON YOU FOR MAKING IT HARDER FOR OLDER PEOPLE TO USE THIS PHONE!!!!!!!

great phone, great price, great customer and easy activation

Never had personal cellphone, never wanted another hi-tech device, but Jitterbug ad in AMAC magazine and in Best Buy ads and the "Seniors'" features caught my eye! Superb, cut-to-the-chase presentation by Best Buy sales person convinced me. Now called "Lively" it's easy to use, quick to charge, and small yet big enough to see and to use. Love it!

Gave this phone to a senior relative and she seems happy with it. First we set it up with phone numbers of her friends and she is using it daily. She is reading the guide book that came with it and seems to be benefitting from thie "education." Do not give my name or e-mail address in your review. That is strictly private. I do not have any photos. I do not know how long the betteries will last.

It took a little while to get used to setting up for my mother. She's 93 anyway. She likes it. It's lighter than the last one like this and has a Bluetooth