Customer Ratings & Reviews

This phones ok but limited. No internet, no touch screen, no predictive text, etc. basically phone calls only. Also was double charged for service the first month after first phone was sent to wrong address and a second phone sent out.

If there was a 0 - that’s what I’d pick. The voice to text and call using Alexa was a joke. It never worked. The texting is so difficult and confusing- it was unusable. The screen burned out after about 10 days. After 15 days BestBuy won’t give you your money back - so I’m out the money for trying to assist my elderly mother. Very nice.

Got this phone for my grandpa. It was easy for him to use for his first Cell phone.

Bought for a woman who is developing dementia. She is able to use the phone.

Purchased this phone for a elderly family member a couple weeks ago and he loves it. Very easy to use with big numbers, loud volume, and easy to carry either in a pocket or a holster carrier on belt.

I brought a friend in to help her fet a phone that would be easy for her to use. This is perfect. The sales manager on this sale in the Thousand Oaks store was very dismissive and uncaring which was disappointing but The customer care dept was amazing and very helpful.

Terrible device, has reception issues, and has too many features for an elderly person. the support team told us the phones sometimes are "just not working" and there is nothing they can do. We had them send us a Jitterbug1 which is functional but please avoid this phone, it is confusing and the Alexa feature does not even work. It had multiple broken features and functions.

My son has a sight problem and I wasn't sure if he could see it ok or even work it. He has mastered the buttons and even made selfie videos. I am so pleased for him. The price just happened to be half off when we came in. What a great deal!

Nice red phone...easy to use...big buttons...price was Ok

Decent phone for older folks, especially the smartphone un-initiated. Unfortunately not waterproof.

Great Price, Awesome secure OS, works like a Champion!

just what a person my age needed, easy to use and set up

Purchased for my eldery mom who is blind. Liked the voice command feature for calling which can keep her independent as possible. Set-up is needed to enable that portion and you need to link to your Amazon account. Tech support at Lively was wonderful for set-up. Transferring a former Prepaid phone from another carrier - this took some time - most likely longer as it was a weekend. Will need to pay for activation the Lively or online which was not clearly desceibed at time of purchase in store.

My husband needed a very simple phone. The Jitterbug is the perfect phone for him. The numbers are large, so very easy to see and dial.Very reasonably price. Easy to read direction booklet. Great for an anti techie!

Perfect for an older adult who only needs it to make calls.

The phone is perfect for my use as it's easy to use.

Everything you need to keep your communications simple.

It works great for an older person. He can talk/answer the phone or make calls.

I love my jitterbug flip phone it goes with me every were

Great flip phone for elderly people to use. Very easy to use.