Customer Ratings & Reviews

Good buy if limited features are wanted. Learning curve is not as simple as advertised. However, use can be fine-tuned to be able to operate the functions needed.

Simple to use phone for senior citizens, uses menus to access functions. I'm able to add contacts to the phone, by using my online account, which is easier than typing on the phone keypad. Only negative thing is the earpiece volume is not very loud, even when set to maximum. People with hearing problems may have to use the speaker all the time.

The thought is good behind the idea of this phone. In general it is fine. If your loved one has any issue with memory or technology this phone may be of no use to them.

Excellent, great price & super fast delivery. I will definitely order from Best Buy again.

simple but did not like the extra cost for the emergency button

This is a wonderful updated old school flip phone. Purchased one for myself a few months ago after my smartphone died to get me by w/communication until I received a replacement phone. After I received my replacement phone I transferred it to my mother after she broke her contract phone. She loved it so much, because of the simplicity and the fact that she doesn’t ever use smartphone features. She uses a home computer for all that. She then had me order and set up a 2nd Lively flip for her husband and dropped the contract phones completely to save $. I kinda miss it actually. I use an iPad for most everything vs. the smartphone.

Dad loves his phone. Easy to use. Large print and high volume

Brought the phone for my 90 year old mother. She can use this phone, wish I had brought it in red.

Hard for my 93 year old mother to navigate to call

My activation experience was....awful. Yes, I'm no good at this stuff but....just following the screen prompts made me crazy. #1: System told me up front that there's no service in my zip. Then it told me there was service. Then it told me both at the same time. #2: Told me during 4 or 5 tries that is could not confirm the serial number of my phone......a number I took off the box, which was sitting at my elbow. #3: When I entered credit card info, the system itself replaced the numbers with X's, just like in most security programs. But then it told me it could not proceed unless I supplied numbers. There were other problems. Total time just activating (had not even opened the box), about 2 hours. Now, I'm eager to see how the phone works. I will still give a "Yes" on recommending, since the phone is so highly rated. I can't comment on the rest of the phone experience.

We got this phone for my mother. She loves it. It is easy to use and a great size. The customer service at lively is beyond excellent. I would highly recommend this phone.

So farso good I have used it once but might useit again tomorow!

This telephone is perfect for someone who need a basic phone.

Can’t connect this phone Bluetooth with Apple Watch

The GreatCall phone is easier to see with the bigger numbers. My husband likes the size because it fits in his pocket. He also likes that the phone really tells him what he needs to do when he opens it. It is much better for him to handle.

This phone is very cheaply made and breaks easily. We have replaced it three times in just a few years for my elderly father. It also is not as easy to operate as it claims to be.

I got this phone for my dad who is in a nursing home. He has always used a flip phone and thats what he wanted to continue to use. The numbers are big, its easy for him to use, and its very simple. Just what he needed!

I buyed this because i have very BAD HEARING They Bragged about How Loud you can HEAR on This PHON____Piece OF CRAP IS The only Reason I Tryed IT And Battery Last About aslong as A Road Trip To The Crapper At The Gas Staion 2 Miles Up The road From Me ONCE UNPLUDED !!!! nSUKS

Good basic phone if you don't use much. Texting is difficult without digital keyboard; probably ok using voice but haven't tried yet.

Purchased this phone for my Mom who is in a nursing facility and has vision problems. It arrived quickly and got a great price. My brother set up the phone before getting it to her. It was not as simple as they make it sound. My Mom has not yet tried the phone because she will need help from staff to learn it. But it certainly seems from my brother trying to try it out that they could have made it easier to use. I will update once she actually gets to use it.