Customer Ratings & Reviews

It is a nice size compared to other phones,and fairly easy to use.

I was happy with the low price and the quick delivery from Best Buy. My aunt at 90 is having trouble figuring out how to use it. She has never used a cell phone before. I found it easy to understand and use.

Purchased for my mom who is blind. Set up the Lively Skill so she can use voice commnads to make calls. Phone is easy for her to operate, however software often times does not work properly.

Third jitterbug phone I’ve had. It’s easy to carry and sufficient for my needs. The ringer could be louder however. I was told I couldn’t buy a replacement battery which I felt was a screw!

I bought this phone for my wife as she is having trouble remembering how to use a smart phone. It's simple, easy to read and operate and I also activated the emergency "Star" help button that she can push to get help in a crisis, even if I'm not nearby.

Bought it for my mother and the larger buttons are a big plus. I don't like that the screen goes dark after a couple of minutes (I was told by a rep that I talk to on the phone that it does that to save the battery, but it's annoying). It's user friendly, but even though we have Verizon, our signal is never at a decent/normal level.

Great phone for seniors. The font large for eyes, easy operation, i purchased this for ny mother who is a nonagenarian.

Easy to use. Open to answer, close to hang up. Only downside is having to press “OK” button too many times when making a call.

Purchased this phone for my father n law it is easy for him to use and loud enough for him to hear

Great phone, Best buy is my go to place to shop.Thank You

It was exactly what I was looking for. My elderly grandmother has no problem using it and navigating through the system. The salesman that helped me was very thorough.

Was skeptical because I saw a lot of mixed reviews but this has worked out great for my grandma. She was having trouble answering the nursing home phone but with this, see is easy to talk to when ever we need to reach her.

I purchased this phone for my 85 year old mother. She has no problem with it. I love it. We programmed our numbers into speed dial and that has helped her. She still cannot retrieve voice mail so I wish I could delete it as number one on speed dial but I cannot. That is my only complaint. The ringer volume controls on the side I ended up locking them since she kept accidentally turning the ringer off. The locking feature is a great setting.

Best phone for simplicity and use for my 82 year old Mom. Her arthritis in hands makes using phones tough and this one she can open, read and use all the buttons. Very Pleased with this purchase!

This is a great phone for someone who just needs to keep in touch with talk and text. No internet. Small and compact, easy to use!

I purchased this phone for a quick cheap fix after my original phone went wacky. Have a replacement phone being shipped, but will take awhile to arrive. Live in the country 30min. from the nearest town. Needed a phone now for emergencies while MTB riding and hiking almost every day along with the normal need of one. This Lively flip was on sale the cheapest I’ve ever seen it for $29.99 at Best Buy. Had checked it out previously for my mother when she dropped/broke her phone. It was on sale at that time for $49.99. The original retail price is $99.99. If you activate online it’s $25 vs. $35 w/in store activation, or phone call w/a representative. I purchased, activated, and picked the cheapest plan at $14.99 monthly and was all set to go for $58.00. Great deal! 300min. + .10cent per text. All I need - don’t normally text at all. For $19.99 a month you get Unlimited talk & text. Plus taxes of course. Anyway, I love this thing. So easy to set up & easy to use. Loud & crystal clear conversation both ways, and the same goes w/speaker phone. Quick easy voicemail retrieval. A very nice looking basic well made sturdy little phone. You can stop and start service with no penalty charge. Stays activated as far as I was told. Will have to double check with that now that I have a phone to call Lively/Great call to confirm how that may actually work. This phone will just be a backup phone for me in the future. Only 1 very minor con... have to press the OK button on the keypad to answer incoming calls...... it’s not all that hard to do. Thanks for listening/reading, WAG

I love my Jitterbug flip phone. The only problem I see is the volume button goes to silent easily. A person needs to make sure the volume button is on Maximum to be able to hear the notifications and phone ringing. It is a great phone and very easy to use.

my husband loves it. he can operate it & he can hear what is being said.

Bought this for my 92 y.o. step-father. It is a handy little flip phone for 'use as a back-up to an IPhone or Samsung flat screens. It is challenging for seniors with memory difficulties. I have had problems getting the settings to lock. Seems the buttons on the right side of the phone easily unlocks the settings ie: "speed dial" when handled. A very poor design. Would not purchase if there was a more simple phone available.

I first bought the Jitterbug smartphone for my aunt (75) and I thought it was great. It was so easy to use and had a lot of programs on it, but she had trouble with it, so we returned it and got the Jitterbug flip phone instead. My dad (81) also has the Jitterbug flip phone for over a year now and both of them are pleased with the product. It is simple and easy to use. There is also a max volume setting for seniors with hearing issues. Neither of them text or take photos so I can't comment on the camera. Overall, great basic flip phone.