Customer Ratings & Reviews

The service representative at Best Buy was extremely helpful. The quality of the items bought are exceptional and the price is reasonable.

I purchased the phone for my wife but had to return it because I couldn't get activated. I had to return that phone and get a replacement. I'm still waiting for the credit from Lively for the initial charge and have to call them again. As Best Buy had to do the set up I was charged the activation fee even though if you sign up yourself you are not charged.

It’s been great so far. I’m not a senior but it does it’s job; I wish it could block numbers though

I bought this phone for my 89 year old mom, she has had no trouble useing it!

Did not work well. Hard to figure functions out for my elderly parents

It does the job for my senior parent. It can get very expensive if you add features. No sim card. Activates by calling it like early 90s phones

Bought this for my mom. She loves it! She especially likes that she can see the red alert in emergencies.

We needed an extra phone that was reasonable and had reasonable minutes & texts. This phone was IT & seems to be filling its purpose,

I could not use the phone because I bought it for my 98 yo mother and it was to complicated for her to use.

Great phone ifyou are not traveling outofa wifi zone. Receivescall where my samsung will not.

Did not work. Had to be reset every hour or two. Returned phone

way overpriced, complete waist of money, bought for my aunt, after moving to a small town the phone is obsilete

A simple to use "old style" flip phone. It does what a phone needs to do....make calls. That is all my partner wanted.

Very similar to the Jitterbug version but the Home Screen and options are still difficult to use for a senior who has dementia.

Not good for seniors. You have to push to many buttons to do anything. You must push OK after every selection and push OK just to answer the phone. It takes 5 steps just to make a phone call.

I had to get a replacement phone because there was something wrong with receiving texts and getting voicemail notifications. I had to pay for the shipping to have the defective phone replaced even if it was not caused by me. Replacement phone works perfectly.

This is a great phone for older person who only makes calls and needs no internet.

Never was able to figure it all out for my father. He did not grasp the options well. Could be simplier.

Love my red Lively Flip 2...... It is reliable, buttons are easy to read and the camera is easy to operate. Well done!

great item, I got his for my elderly Mom she loves it as it can be hooked up with Alexa to be used as a voice operated phone.