Customer Ratings & Reviews

Purchased for my dad. Have not had to use the emergency function, thankfully. The volume buttons get in the way of pulling the phone from its holder. The buttons are accidentally pushed each time. The bright red color is easy to find.

A simple flip phone with large buttons and lettering. Easy for nursing home resident to use.

This phone is great for my dad. The buttons are large and it's easy to use.

The customer service was great in the Best Buy store in Davenport Iowa. I do recommend this phone for senior adults. Unfortunately my aunt was not able to use it, so I had to return it.

This phone is perfect for my 90 yr old mom. Easy for her to read and use all the features.

Great phone for the price and also has amazing features

Fills my needs. I'm a senior who is not technically savvy.

I found a lot of conflicting information about this phone, here and other places that sell it. I hope to set some of that straight. First, the model of the (gray) phone is Alcatel 4053S, in case anyone wants to look up specs or manuals. Next, the SIM card. The phone has a removable SIM card, behind the battery, as you would expect. Before I even turned on the phone, I swapped in my Consumer Cellular (ATT tower) SIM card, and turned on the phone. I ignored the sticker that said not to turn it on before activating with Lively. The phone worked just fine, making and receiving calls. So this phone is definitely unlocked, and you do not need to sign up with Lively. According to the US Mobile site, it would work with Verizon towers too, but I did not get that far. Regarding having to push a button to answer a call, which everyone seems to dislike, I didn't have good luck. The manual says that there is a setting to turn that off under Settings->Accessibility, but there is no such setting on the phone itself. I put the phone on wifi, and it told me there is a software update. I did the update, but still there was no setting. I then called Alcatel support, and they told me to try various settings, but each time there was no such setting on the phone itself. No luck there. Next I called Lively. Lively said that they could push a software update onto the phone that would supposedly give me the setting, but for that I needed to have Lively service. I didn't want Lively service, and I didn't pursue that option, so I cannot say if that would have worked. Next I decided to try putting the original Lively SIM to see if that software would download itself, but the phone got repeated errors trying to activate itself. Maybe that sticker was right after all. If I put the Consumer Cellular SIM back in, that still works. I really wanted to like this phone. It's an unlocked phone that works with ATT, Verizon and probably Tmobile towers for $30, where other similar phones cost $80. But having to push a button to answer a call rather than just flipping it open would bug me too much, and there's apparently no solution. For whoever doesn't mind that, this phone would work very well.

This is the perfect phone for my 95 year old father. Very easy to navigate and buttons are large.

Purchased this phone for my 90 year old mother-in-law. It was recommended to me as the best phone for a visually impaired senior citizens. It was simple to set-up and after a little troubleshooting with Lively regarding “speak-to-dial” the phone has performed perfectly. I would highly recommend this phone for anyone who doesn’t need all the fancy stuff on a smart phone.

large buttons make it easier to use, easy to recharge

We needed a phone with no internet access. This phone works great for talk and text!

Best manual I have ever seen! Every step is spelled out making set up a breeze

I am a legal guardian and I have bought this for 3 individuals I support and it has made my life more peaceful knowing we have never had an issue with coverage or billing. Great Product.

Bought for my elderly mother due to her having difficulty using the touch screen on her smart phone. Solved the problem.

Nice phone. I wish I cld put a screen pic on it. I feel they’re being ageist, bc it’s a flip. It does almost everything the smart phone does. That’s not kool. If I’m paying for it why are they being stingy?

I've bought this for dad who's 88 yrs old. Perfect for the elderly who are not into computers. It has a way to lock the volume button on the side so he doesnt accidently turn it down, which happened many times before i learned this.

This has been the perfect phone for an elderly family member. Easy to use and billing is sent with email reminders.

Hate the way you have to text, the phone ringer isn't loud enough. can hardly hear it. other than that it works ok. and the fact I lost it already.

I was able to transfer my mother's house number to the jitterbug flip as she has moved into an assisted living facility. This saved her from having to learn a new number etc. which at 92 years young would have been very difficult for her.