Customer Ratings & Reviews

I hate this phone and service. This phone is supposed to be easy for elders and it has been nothing but a huge pain. Sometimes it will ring and sometimes calls get dropped before it ever rings. Sometimes the light on the screen stays on for no reason for hours and can only be fixed by turning ghe phone on and off. If you don’t randomly turn it off and back on, service drops and you can’t receive or make calls until you “update” it. Very dangerous if an elderly person is alone and needs to call for help. Didn’t bother signing up for the medical alert services because it would cost like an extra $100 more a month. I plan to drop this provider once my 1 year mark…not that I’m under contract, but just bought the phone and it’s useless with any other provider so getting my money worth before switching and having to buy another phone.

Better flip phone than my husband had. I waited for a sale. This phone is easy to set up and has what he needs like speed dial and larger screen. Customer service is no waiting and ready to help. I was even able to transfer his old number and now paying less per month. 4 stars because it's a flip phone could be a 5 because it is the best one I have used.

This is a phone my husband uses . It is simple to use and lets him keep in toch with family..

Excellent phone for Seniors. Large numbers and easy to use. I bought this phone for my mom and step-dad and they loved it!!

we bought this for my mother-in-law and it is very easy for her to operate.

This phone is very helpful for elderly and easy to use.

THE PHONE IS EASIER TO USE AND THE CUSTOMER SERVICE GROUP ANSWERS ANY QUESTIONS I HAVE WHILE LEARNING IT. i AM 94 YEARS OLD AND DISABLED AND SOOOOO GLAD TO HAVE THE LIVELY GROUP AND THE PHONE IN MY WORLD NOW.

This phone fits easily in a pocket or in the cupholder of a walker. The volume can be turned up to be loud enough so my hard-of-hearing mom can hear it if she's left it in another room. So far it's been very easy for her to use.

This is a great phone for my elderly dad he love it and all the features to keep him safe!!♥️

Works fairly easily especially if you have used a flip phone in the past. Does require more button pushing than a smart phone. If you don’t know how to use a smart phone then this flip phone will work nicely.

Perfect phone for my Mom who's 90. Very easy for her to use

I prefer the simpler phone and this works great for me. Easy to see and very easy to have your numbers transferred over to the new phone.

Good phone. Easy to use. Works well. I like it.

I purchased this phone for my mother who had a difficult time operating her previous phone and the Jitterbug is much easier for her to operate.

The purchase and set up process were easy enough. I was told they could get it set up in store but then at checkout, I was told they cannot do that. I may have had a new employee but still frustrating to be told one thing and then find out something different.

Super easy to use and set up. Had to replace a previous device which was lost, and with the cloud backup all of the contacts were there when the service was activated

This was a Lively flip phone upgrade. Was not disappointed! Best Buy service was great!

I purchased this for my 98 year young Mom. Although she was apprehensive, it has been easy for her to use for calls.

I bought this phone for my elderly mother. It is simple to use and small. She doesn't really use a cell phone, but I notice she carrys it when I take her out.

This is my second Lively Flip phone. It is better then first. Arrived ahead of time and in good shape. Setup with Lively was flawless.