Customer Ratings & Reviews

Best Buy in my area has very knowledgeable staff and technicians. Friendly, courteous and a ready willingness to assist me. Bought the phone for my Father (age 92):who wears two hearing aids and he LOVES this phone. Easy for him to use and the apps are easy for him to incorporate.

Purchased this phone for my elderly grandfather who can use it well and works great for him.

Husband need an easy to use phone while being hospital

My dad loves simple phones and this was a match for him.

Purchased this phone for my mom, and she is thrill to have a phone, which is easy for her to operate, and easy to make calls, and receive calls, that she can understand the functions of the phone. She loves her new Jitterbug and takes the phone in her purse everywhere that she travels to.

Purchasing a phone for someone needing a new phone but not wanting something complicated. It’s a great phone for the individual because it is easy to use. Great professional service.

This Jitterbug flip phone is perfect for especially for a senior who has a hard time with tapping or swiping as on a smart phone. Easy for phone calls.

I did not buy a Flip Phone, I bought the Smart 4, I Phone.

Although advertised for seniors and certainly simpler than “smart” phones, this phone is still not simple to set up and use.

I'm so new to this product only a matter a few weeks. However, the help I received and how to use things was all thanks to Best Buy and this is a much easier product to work with. Right now, I'm one happy person for finding this to accommodate these days and times.

Phone/screen works great, biggest advantage imho is no navigation ring, there's four larger buttons that our user can still operate despite their Parkinson's shakes, and that makes this phone usable over all others we were able to consider. I only wish the management had better ways to lock the phone down.

Easy to use for my senior parent. Nice large numbers.

Got This for My Elderly Mom. She Gets Flustered with Anything That's Too Involved Technology Wise. She Easily Works This Phone. If You Have an Elderly Parent, Grandparent, or an Elderly Person Who Doesn't Like Change, or New Technology Gets Them Nervous, This is the Phone for Them...

My mother in law loves it! Perfect phone for elderly who do not want a "Smart Phone". Very easy to use!

Simple phone for a person who is labeled "elderly"

Excellent Phone, Easy to carry in pocket, bright picture, large numbers for big fingers.

I have had great service ever since purchasing this phone for my dad in 2018, he would still have the same phone had he not dropped it about 4 years later to the point beyond repair therefore I came back and purchased another in May still a great upgrade for him. We are pleased with it and I encourage each user to make sure that they are updated with the services because the plan has changed and you may need to speak with the server to correct your information concerning the phone in the system we actually received a price drop significantly with the plan.

Fantastic price for a senior on a fixed income. It's the only way to go. Monthly service fee approx $28/month. Not even a dollar a day ! Also it is hard to loose because it fits well right down into your pocket and you can always keep your hand on it !

The jitterbug phone was purchased for my mother-in-law. It has performed nicely. The numbers are large and the ringtone is great and has a good loud sound. It is perfect for the price.

First of all, the company recycles the phone numbers of their dead customrs - so your loved one will be receiving collection calls from the previous users of the phone day and night. This is very confusing for someone with dimentia. Secondly, the online portal is very confusing and we were unable to to get into our online account to manage the account. My father with dimentia was not able to use this phone as the calls for Lively's past customers was very confusing to him Probably best to get your loved one a land line. Also my dad could not keep up with charging the phone and he also lost it frequetly. A land line would have been better.