Customer Ratings & Reviews

Gift for my grandmother. Easy to use and works great.

bought this for someone that did NOT want to text, surf the net, do selfies, or play games! just needed a phone for emergency use... simple - to the point - and easy for her to use....

It’s a great little phone for Senior citizens who are intimidated by IPhones. I bought it for my 91 year old mother and she can navigate it pretty well.

This seems a great phone, just don't buy it at Best Buy. I bought the phone for my 90 year old mother. I was able to complete the entire transaction without her input including, I thought, porting the number she has used for 20 years from my T-Mobile account. Part of the transaction included providing a Pin code to complete the transaction I told the rep I don't have a Pin code and asked if she meant my account pin code and she said yes so I entered it. She said the transaction was fine, gave me temp number for the phone, told us the actual number would appear in 24-48 hours and sent us on our way 48 hours later, the number still had not ported over so I called T-Mobile and found out it's actually a line porting pin code. No error was generated by Best Buy, Lively or T-Mobile so the request to port didn't go through. I am now back in TN and my 90 year old mother in CA will have to take care of this as I am not on her Lively account. We are in danger of losing the only number her family and friends know. Train your people, Best Buy!

Works so well for seniors. It is easy for them to see who is calling

This phone was purchased for my husband's Mother; she is 92 years old. We are so happy that we made this purchase for her; it is so 'User Friendly', especially for the elderly. Thank you for offering this product at such an affordable price.

Really dissatisfied with the way my mom was treated during the purchase of this phone. The phone worked great. But the customer service rep did not do what another rep promised as far as assisting my mom with setting it up and using it. Was very rude and dismissive to an 85 year old woman!

The best flip top phone I have ever had. It's great for senior citizens. It's very sophisticated for flip phone. Finally, I bought a great phone This one, my husband is planning on using. I will use the red one.

Bought this for my brother with disabilities. He needed the buttons to push to dial, but the phone is still really challenging for someone with fine motor challenges.

Easy set up. It's great for my husband. The price was great.

Great cell phone big numbers perfect for elderly people

There were no promotions when I bought my Jitterbug cell phone. When my friend bought his Jitterbug he got a great price.

Purchased to provide an easier to use and understand phone experience than a smart phone with hundreds of settings and capabilities. My 98 year old father just got himself in trouble with the smart phone.

Perfect phone was seniors and it was easy to set up.

I bought this for my mom. It's easy to use especially for seniors. I love that it has features that keep seniors safe if they need help both at home and on the road.

For my father-in-law. He is still trying to hold on to the old simple days. I think Best Buy now owns Jitterbug and the concept makes sense - but not sure if they are any simpler.

Great for those who cannot transition to a smartphone. Limited features and great usability. For the technophobe.

Great phone for a 89 year old man! Love the red and the notification sounds! Also, this phone is Pocket Sized!

This phone was for my 93 year old mom. Previous phones were confusing for her because she is not computer savvy at all. The Jitterbug is so much easier for her.

Very easy to set up and use. Got it for my wife and she loves it.