Customer Ratings & Reviews

Purchased this phone for a 94 year old person because of the ads regarding the ease of use. Buttons are larger and more spread out making it easier to use. But, the sound is on the side where you hold to the phone while speaking so you can accidentally lower the ring volume without realizing it. The ring volume is no louder than the previous phone they used even on max. The various phone information lists such as contacts and missed calls are still confusing for them to locate to call someone. They must go through several steps before dialing.

My mother converted to the Jitterbug flip phone after she could no longer manage the Jitterbug smartphone. It's been a delight for herto connect again with others.

Very easy for my 75 year old mother to use. No buttons to push to answer. Just “flip” open and say hello.

Once again, my purchase of my new jitterbug flip phone was a very excellent experience. The sales associate who helped me was more than outstanding and very helpful throughout the process. I couldn't have done the startup of my phone on my own. My first time, He helped me through the whole process and made me feel more confident when it came to use my new phone. It was a very excellent experience !! I will absolutely always head for "Best Buy Always first. The associate who helped me was of Spanish decent..

Bought this for my parents. They seem to like it.

Love it it fits prefect for my mother. She doesnt have to go to school to learn to use her phone and it helps with the memory.

This is a great 'security' phone to always have in my purse for emergencies; fits easily in my jacket pocket; Lively makes it very easy to use for both texting and phone calls.

The buttons are big enough to read, and they function easily so far they all work and the screen is ever good enough for you to see it. And it works well for the Price

Must have phone and features for “in case of emergency” use and at a perfect price. Definitely a BEST Best Buy purchase. Great customer service experience helped seal the deal too!

Work great thanks to the help of Vince. Thank you.

Great phone for the price and monthly fee. i got one for my wife who doesn't need any features other than being able to make a call when necessary. Battery life is not a concern because the phone is only used rarely.

My husband can't operate a smart phone. This is perfect for him. He is 82 and has dementia. I searched a long time for a phone that would fit his needs. Perfect.

My 80 year old mother who has never had a cell phone. love it. It is easy to use and works great for her.

Great phone for Elderly! So easy to use - like it so far!

This phone was very easy to set up. It was also fairly easy for my 84 year old mother to use. Very happy with purchase.

Love the color and it works just fine with a easy to use menu.

Phone is pretty basic for an older person, but the sound button is in a bad place and volume gets changed easily, also, too many clicks to place a call was confusing for my mother.

This was boight for my father in law. Is a great phone and makes his life easier as the smart phone was more than he could navigate.

easy to operate after figuring it out. Hope this phone lasts awhile Haven't used the camera yet. Thank you

I love this flip phone. Easy to use. the very best help at best buy. thank you for being so kind,