Customer Ratings & Reviews

Great phone, works great, clear sound easy to use,

Works when it wants to work. Bought for my mother for a simple phone. She has to turn it on and off several times a day in order for it to work. Certainly not a phone for a senior citizen.

Really Good for People Who Lost the Vision, Strong and Manageable

This works very well for my husband’s needs. But the best part of the purchase were the manager Chris, as well as the 3 other salesmen who carefully guided me to the right product. I would highly recommend this store for their customer service.

Lively has allowed my mother to communicate with me when she needs to. I'm grateful for that!

The concierge service which allows by elder brother who is not able to use a smart phone, tablet or computer to order Lyft service is a critically important feature. It works, and provides him the independence to travel on his own. It's the reason we got the phone, and it works.

Bought it for my husband. He really likes the simplicity of a flip phone. This one had a lot more features than the last one. Buttons are big enough for him to use. Small enough to carry in his pocket. This one was easier to set up. He has a decent on this one to.

The phone part is fine, but texting without a keyboard is not working.

DO NOT RECOMMEND - We purchased this for our elderly Aunt so she could get Lyft rides without needing a smart phone. Everything went well until about 24 hours after the phone was activated. She then started receiving dozens of spam calls and texts trying to sell services or scam her. I'm thinking the company may sell these numbers for as targets - hope that is not the case. The company only offered to change her number but not going to take the chance.

Bought this phone for my 90-year-old Dad. He loves the charging stand that the phone sits in. The phone has large buttons and is fairly intuitive to use. The $19.99 plan (+ taxes) is great as he just uses it for phone calls. When purchasing the phone, the Best Buy employee did not set up voicemail so you could not leave/get messages. Called Lively & they were able to get the voicemail set up and then we needed to turn off the phone & turn it back on again and voicemail was there.

I purchased this phone for my stepmom who is in skilled rehab to Replace the iPhone that she locked her self out of. You have the option to include health apps and emergency assistance plans to the phone but we didn’t need all that. We just got an unlimited talk and text plan For a really affordable price every month. It gets decent reception and charges quickly. For $30 phone, I have to say I’m fairly impressed with the device in general. It’s a very basic phone but can be a little difficult for people to work if they’re used to a smart phone and not a flip phone with keys used to text instead. If you’re looking to just be able to get in contact with someone without web access 100% recommend the phone.

GREAT PHONE and I love it and would give it to anyone for a gift.

We bought this flip model tdue to the large buttons and lightweight. It has well lit screen and comes with all the charging accessories. We like it because it didnt need a protective case and it has slim down features for easy and basic use.

Great for the Elderly user. Large buttons and easy features. Not bad looking either.

I bought this phone for my father. He is older and no longer wanted a smart phone. He needed something with bigger numbers and couldn’t care less about accessing the Internet. I noticed some ads about the jitterbug phone and showed him the pictures and told him what the phone could do. We quickly got service activated on the phone and he loves it. I was even able to find a case on Amazon that fit it perfectly. He can clip it on his belt and go about his day. He has told me that the signal is great, and the sound on both ends is perfect.

The phone is the perfect size, easy to read and large but not too large numbers. Hearing is no problem. Always like a friend with you.

As advertised, easy to use. Holds its charge for a long time.

Just what we need for emergencies. It is an extra phone, but will serve us well.

Phine is great unfortunately jitterbug wouldbt let us transfer our number they kept giving excuses. So unfortunately my grandmother didnt want the phone.

My grandmother loves it she was very excited and happy