Customer Ratings & Reviews

I got this for my mother-in-law. The charge cradle is a plus, because she has problems plugging in cables. The ringer is extra loud, which helps because she is hearing-impaired.

Great idea, however not only could my elderly Mom not operate it - I had trouble operating it! Also, if you have a life alert around your neck and live in an assisted living facility, this red 911 button should not be used. Ever.

I just wanted a phone that was easy to call someone on. This phone is great, easy to use and buttons are bigger so easier to read. Love it

This is our third Jitterbug phone. Wish the phone could be turned up a little louder for old people like my husband and me. The service is fine. My husband likes the big buttons for dialing but sometimes drops it because of size.

My Grandmother needed a new phone and smart phones are out of the question for her limited knowledge of elecrronics. This phone works well for her, though she would prefer if it could be just a bit louder

This phone is perfectly fine for someone who does not vision problems. The original Jitterbug Flip, beeped when opened and my mom could state, call Jill. This phone no longer supports voice calling. Alexa is available however it cannot dial phone numbers. It requires the Alexa app which you cannot download on this phone. I found a Flip 1 on Ebay. Again, the phone is fine, and I am sure the Amazon app works and dials number on the smart phone. But mother's vision is very poor and she cannot navigate through the menus to make an outgoing call.

My 86 year old mother loved her new phone . Ease of use. Flip to answer flip down to end call !!!! Big numbers easy to see.

Great phone at a great price. Excellent help by the sales people. I will definitely be shopping at best buy again!!

Easy to use, large numbers on number pad. It was great while I was in nursing home for rehab as the rooms did not have landline phones.

The phone functions quite differently from its companion cell phone which I own. I bought this for my son. I tried to set the alarm (to remind son of his medication) and was not able to do so. I tried to find out how to delete items no longer needed (such as old calls). I am 88 yrs old and perhaps young people all know how to use the functions but I do NOT. My great granddaughter says she will show me how to use the phone functions by going on UTube. I am waiting. She is very busy with two little ones and working full time as a school nurse. Once I learn how to use it, I will probably love the phone.

So far it has been excellent. The coverage has been strong and for anyone wanting a flip phone this is an attractive option. Large buttons and simple format makes it perfect for all ages.

I am so disappointed. When ever my senior tries to answer the phone, she accidentally turns downs the volume. It is not that easy to hold the sides to flip open for calling or answering without pushing the volume buttons on the side. Then it's worthless. I am about to give up and cancel the service.

Bought a lively phone for my 94 yr old father, phone was not set up in the store as it was never taken out of the box. I found out later from great call (the carrier) that it should have been set up before I left the store. I have had almost 2 weeks of ridiculous service for a cell phone that should have been finished in 1-2 days. i am ready to call Great Call and tell them to shove it and forget about the phone I purchased and go with someone else. Try to get a hold of someone in the store? Its not happening. Just plain ridiculous!! Never again!

Purchased this phone for my 86 year old mother. Great phone. Large buttons. Emergency feature. Easy not a lot of buttons. She was getting confused with last phone. Recommend this phone.

I like this phone it's so easy to use. The big buttons are great. It's like the buttons were made for me, with my bad eyes and fat fingers it is easy to use

Overall the phone seems great for my mom. She isn't experienced with cell phones and wanted it for emergency purposes. We haven't used the camera yet but will keep the review updated

Great phone to use for phone calls and messages,. Texting is available for an additional charge, I believe it’s 10 cents for each. Easy to set up and use! It actually comes with a manual! Would recommend

This great little flip phone is terrific for a family member who needs to make phone calls and needs a cell phone that is light weight and easy to use. Easy to read and keys are a good space apart. Got this for my mother-in-law as back up phone.

Nice large numbers and simple phone for my mom. A little more complicated to use than expected by so far has been the solution for someone who doesn’t need or want a smart phone.

Customer service as great even while working with other customers.. made my trip easy and fast!!!