Customer Ratings & Reviews

It's touted as being a simple cell phone for seniors, and lives up to its billing. My 81-year-old mother seems to be able to function with it so far.

Best service, made this transaction very easy, phone was shipped to my house.

Haven't had a chance to read the directions yet but so far the phone works fine. Monthly charge is more than our last cell phone so hope this is worth it! Nice large numbers and clear time/date info.

I love this phone. I love the size of the numbers and the display window. The instructions are easy to follow.

While it is for the most part simple to use there are still some aspects that are hard for my elderly father to grasp. Have to scroll so much and push "ok" multiple times just to make a call.

If your parent needs a basic flip phone to make calls this phone is fine. It has other safety features which would be useful for seniors.

The back button stopped working with in 5 days of buying the phone, Previous phones are worked fine with. I issues ,

Great for seniors. Solid device with large buttons that are easy to see and press. There don't seem to be many basic phones in the marketplace so the only downside is the monthly cost. If this were possible to use with another service like tracfon ecould be much more affordable for folks on limited fixed incomes.

Great product for my dad! He is 89 years old. I love the emergency call feature.

This is a great phone if you hate technology. No, really. You still have to have someone set it up. Also, it has c a button for emergencies. You know...."I'm fallen and can't get up". This also takes time to set up. You have a menu that has an important title other then PHONE. There's TEXT and MESSAGES. Best of all it has CONTACTS. Put them in and you have a list of people and their phone numbers.

Recommended by Geek staff but not a good fit for me. No keyboard makes text messaging challenging.

Easy to use for my grandpa who is not used to cellphones! Numbers are big and it’s comfortable and simple enough to use!

Great phone for my Dad. Nice large face to read numbers . Very easy to use for him

A Christmas gift for my mom and she loves it. Shes in her eighties and really wanted one

Easy-ish to use for an 88-year-old with dementia. My father-in-law was surprised that some of the buttons are designed differently from the Jitterbug previous model, but he'll catch on. Overall, a decent product but we don't expect it to last for years. The previous model lasted only 17 months. Wish there were an easier interface, but whatever.

I bought another phone for my mother. The battery last about 13 months. then it's time to buy another one. but it does work,

Got this for a senior family member and they love it. This line of phones is specifically designed for seniors, with large numbers on the keypad for easy reading, plenty of volume for ease of hearing, and overall it is very simple in design and easy to use. No unnecessary apps or other bells and whistles. There is also a panic button in case of emergency. This is a great phone for seniors, having been specifically designed for them.

I bought this phone based on advertisment and claims it had Alexia enabled voice command capability. I was looking for voice enabled phone in hopes it would be user friendly enough for my 85 year old mother to dial by voice. Specifically, I was hoping the so-called Alexia voice functionality would allow her to simply use voice prompts for calling. After purchasing and setting up, it turns out it is really not "Alexia" but a Lively watered down add-on to Alexia that has very limited capability and in no way resembles Alexia functionality or capability. Moreover, the user must say " Alexia followed by Lively" in a very clear voice, or it does nothing. Even when properly annunciating "Alexia Lively" and requesting to call " person on contact list", it fails to call 30% of the time and just hangs. The contact list can be updated online, but it you select favorites or emergency contacts, Alexia Lively thinks there is multiple duplicates and gets confused. This is by far the most clunky application I have ever seen or worked with for Alexia enabled device. Needless to say, my Mother was much more frustrated with this "senior" targeted phone than navigating her old standard flip phone. Do NOT purchase if thinking about using the so-called Alexia voice enabled features. It's not Alexia enabled, rather a very poor and clunky Alexia Add-on. The Big red button is a 911 call just waiting to accidentally happen for many seniors hitting it in error. It should have a delay or way to verify if button was pushed in error, before calling 911. The only way to enable the big red button to call customer service / Lively operator is adding additional services that are very expensive and more than the cost of monthly service for cell and text costs per month.

Bought one of these for my mom and another for my father in law. Love the fact that this phone is easy to use though the number keys could be a bit bigger. Overall, great phone for seniors.

Good phone for elderly and kids.dependable and safe. No internet for kids.