Customer Ratings & Reviews

Great little phone for a senior. But could not turn off texting feature- confusing for a 98 year old.

Bought phone for my Mom (90 years old); phone was not user friendly for her; too many steps needed to answer phone, make calls, get messages. Also apparently number she was given was recycled from someone who was very involved politically and otherwise. She kept getting junk calls (and texts) from political candidates (recordings) and text messages from people relating to last person who had number. Real problem was that all of the calls and especially texts were 99% junk texts which she had to pay for. She never texts and the only calls she made or would receive were from a list of specific people (family). Phone was for her security in case of power outages and to have when out doing yard work. Her words, "...phone was too intimidating and complicated." They did offer to changer her number to a different one, but she determined she simply wanted to cancel and get a different phone. Date for return has passed; we cancelled her service and she has the phone in a box in her desk. Lively Help were always helpful and gracious, but phone just was not workable for mom.

Just what my elderly in-law needed. The smart phone version was harder for her to use because of the touch screen. Physical keys are simpler. Adding in-ear earbuds (not included, we added them) means she can use it without having to find her hearing aids. Also, the earbuds in the jack don't silence the ringer, something you won't find in the documentation but is helpful to know.

it was the phone my father in law wanted because no touch screen.

I actually have NO IDEA about the quality or features of this product. I couldn't activate it because there was no serial number card inside the retail box. I went back to the store and tried to exchange it for another just like it. But I checked the replacement phone while I was still in the store. There was no serial number card in it either. It seems to be a common problem, at least in that store. Best Buy graciously gave me a full refund. I hope they figure it out.

I like its compactness and its appearance. Also, it doesn't act like a teenage toy/

Bought this phone for my 87 year old mother. It is a simple phone for her to use and meets her needs using mostly for phone calls. The instructions are easy to follow and she is happy with it so far

You won’t regret buying this phone. It’s very user friendly and the quality is superb…

Rate plan was affordable. Phone was too complicated for my grandmother to use and she could not hear it.

The standby time on the battery. Does not seem to last as long as I had hoped. I don't use the phone other than an emergency backup phone. It loses significant charge just sitting idle.

I purchased this phone for my 90 year old father. It is easy to use and holds a good charge.

It’s ok. Buttons are big. But sometimes it’s not very user friendly for those with learning disabilities/processing disorders who might not know how to use a phone

My mother is an older lady with this phone she can call everybody now how lovely, is she

Love it! First of all It was so much easier to set up! I had bought another phone about a month ago to replace my old Tracfone which had been discontinued. I could not get anywhere with that new phone. I mean anywhere! Finally gave up on the thing and after a lot of searching around decided that the Lively Jitterbug looked like something I could deal with. Got one for me and my husband and what a difference!

I just activated the phone yesterday, but it seems to be super easy to use and has some great features!J

This phone is perfect, and so easy to use. Push buttons are easier for older hands.

What’s not satisfied with this item? I returned it.

Purchase this for my grandmother and it works perfectly just the way she needs it to work.

This is the PERFECT phone for my husband, he loves it! He just needs a phone to make and receive calls, as he doesn't do emails or texts, but he could with this phone. It also has a great camera, an EMERGENCY call button, and many other features available, and the price is perfect. It does everything he wants and needs in a phone.

not as easy to navigate as advertized. They also said it had voice texting, it doesnt!