Customer Ratings & Reviews

This phone may be a little "complicated" for older folks with memory issues.

My husband is ablate use this phone with his tremors.

The LIVELY jitterbug flip phone red in color is ideal for a senior citizen with preference for only talk and text service. It is light weight, has a speaker feature if prefer a louder volume, equipped with larger keys than a standard smartphone, category and subcategory compartments come already formatted for the ease of retrieving information. It is a much simpler product to handle, use and maneuver than a smartphone for non-tech savvy phone users.

Generally simple to use although my wife with Parkinsons Disease sometimes has trouble remembering all the OK steps. Her shortcoming, not the machines.

So far the phone seems to be working fine however it has been a month now and I’m still having problems getting the phone number transferred from the old company to the new company.

Phone wouldn’t activate went to store could not get it to work so I returned it

Excellent personal service at PoP - nice to know my parents (and me) can count on them to help with the latest tech. Total Tech plan.

Good quality, but not as easy to use as I'd hoped for my aging mother. Still arrows to push up and down, still volume changes when you didn't ask it to.

Two good reasons for my deep disappointment in this item: it broke and it isn't user friendly. I activated the phone, ported the number and was able to make and receive calls - for about 20 minutes. Then the SIM card died. Customer Service told me to exchange for a new phone. I chose to return. Purchased this phone for my 82yo father. The interface is awful. To make a call to a contact - it takes 4 steps! 1) phone - ok, 2)contacts-ok 3) Find contact name-ok) 4) Chose call or text-ok. There are very few setting options - for example the phone won't answer when opened (it is a flip phone), and this can not be changed. There is no way to program speed dial numbers and it is too cumbersome. I was looking for an easy to use option. This is not it!

Very good easy to use for a senior like me big numbers for easy dialing

Bought this for my mom and worked ok for the first month then she stopped using because she said calls would not go through - it turns out out that although we were paying for cell service, she was not getting a strong enough signal the past two months. Very disappointing waste of money.

Compact and nice. Call's easy, texts easy. Customer's leaving verbal messages, etc Nice inexpensive phone

It was a little hard to get it authorized but got thru it.

Works very well. Family is pleased that the phone is easy to use.

Very good phone. Easy to use. Nice size which makes it handy to use and carry.

not all cell phone parts were in the jitterbug box. no charger. we had to go back the next day and have them get us a separate charger.

Phone works great. Lively transfered the wrong phone number to it, so they sent me another one. Phone is fine for older people.

I truly appreciate best buy for the kind of goods and services they render and the amount of stress and anxiety

I bought this for my sister who is not very tech savvy. I had it activated & since she had a Great Call phone that I had to replace all of her contact info transferred. The people in their customer service dept are very helpful. The phone is very simple to use. We are extremely satisfied . And it was on sale 50% off .

Bought this Jitterbug Flip cell phone at Best Buy for my vision impaired mother-in-law in Orlando, fl. We were told my mother-in-in laws old phone data could be transferred to this unit. Not so, at the Best Buy, in West Palm Beach, fl. Extremely up-set.