Customer Ratings & Reviews

its ok for a basic way of communication and cheap.

I needed something simple and easy to use. I am older and do not need so many bells and whistles. It is easy and does all I need from a phone. It text, gives voice mails. Easy to add phone numbers. Takes great pictures. Makes my life easier.

great phone and service this phone is great for people with hearing problems

Ok phone. But my mom keeps hitting the volume down button and turns off the ringer

Works great for most people. Easy to operate. great price on electronic Monday

Read the fine print before purchasing. The emergency alert is extra. You also have to have an Amazon account and an Alexa account before you can use the phone. The phones Alexa asks multiple questions before she can make a simple phone call. Seri is much simpler. Bought this for my 97 year old mother because it was supposed to be simple to use. Not so simple. Her old flip phone was much more user friendly.

Easy to use. Audio is very clear. Larger numbers for older eyes.

Easy for oldsters to use, and works fine, don’t you know

Excellent service excellent service and presentation

Their website says they will refund service charges if lightly used. We returned under those conditions, but they keep recharging. My mom is hard of hearing and doesn't speak English, but they keep quizzing her on the phone and refusing to help. I will be calling back for the 3rd time after they rebill $62 for a month's service.

NO NO NO bought 2 in a month then went to another carrier and got what I wanted and needed. Livley is just weak. You have to push too many buttons to get to what you are trying to do. And you can't deleate messages without starting at the beguining every time. It takes forever to move through this phone. And when it came to Missed Messages, I could not see them or delete any of them -they just added up. This phone is just simply disfuncyional

Good phone from as much as i can tell. Haven't used all the faurures as of yet

Got for my mother in law. She had 2 terrible falls.

Great simple flip phone for our aging father of 87 years old.

A great phone for seniors. I purchased it for making and receiving calls when I'm away from home. The clarity and volume are excellent and easy to use and understand. I purchased this thru BestBuy and the transaction was great. After a short period of time, I walked out of the store with a working phone. I would recommend this phone for seniors.

Very easy phone to use, very good price and low monthly price

Nuce phone for seniors......................................

Phone is a good phone but has the high and low volume buttons on the upper right side of the phone. Unfortunately this is where most right handed people place their thumb. Almost with out fail people press the low volume button causing the phone to loose volume and even go to silent. Most people might figure that out but extreme elderly people like my mom can't seem to comprehend. I would suggest on the next flip phone the volume buttons be moved. I would recommend this to a friend if they were able to comprehend how to use with the volume buttons.

So far I love my Lively Flip Phone with ONE exception. I live in Arizona and we are the only State that does NOT have Day Light Saving Time. Unfortunately, this past Sunday 3/14 when it began and the time was changed to ONE HOUR FORWARD in the other 49 states, my phone ALSO changed time. I called greatcall Monday and the very pleasant Customer Service Person Lady assured me that within 24 hours my phone would have the correct time. It didn't work what ever she tried to FIX it the time. Please HELPE.

The phone seemed to have some handy features - however, due to the lack of the ability to disable text messaging, extra charges to access advertised calling features, and what I considered to be an excessive activation fee, I returned it.