Customer Ratings & Reviews

Took sim card out and replaced with another carrier, worked great. For my senior mom, loves it

Works well… if the elderly can accustom themselves to the buttons, anyway.

The phone itself is ok. I got it for an elderly relative and it's about as simple as you can get in a flip phone. It's good to be able to lock the volumes in as high as they go. Unfortunately, there isn't a loud RING sound (like an old phone) and the "artistic" tones are hard for her to hear, even at high volume. But -- my main problem is that I had to spend WAY too much time on the phone with the carrier to set up the account, and then to keep following up on the transfer of her old number. Being understaffed is one thing, but dropped calls plus one of the representatives claiming that two calls I made earlier, talking to two different representatives, never happened, was too much! I grudgingly recommend the phone because there are so few alternatives for seniors. But beware and pack your patience!

Phone was unable to be connected and the store wouldn’t return it. Waste of $50 plus dollars

Got this for grandparents. not much to say about it.

I bought this for my 96 year old mother. It is kind of confusing and hard for her to use.

nice phone big numbers nice style a lot of features

My husband can make this work. He is 83 years old.

Easy to use. Elderly has no problem pushing button. Simple tasks.

This phone is attended for those not into technological advances & just wants to use it for a call than texting. It does provide texting option along with Alexa if you would want your alexa to send out calls or text. No internet surfing is available on this phone. For unlimited text & call using their service, it would be $23.98 in total with the tax rate in FL. The battery last about a week depending on use. The alert/emergency button on the bottom is additional cost a month if you want it.

Got for my mother she loves it not a fan of smart phones

fine quality but switching my old number from at&t was a problem

The device is not all elderly friendly. It was not useful and I could not return as I was two days over 14 days.

Bigger screen, easy to navigate, large key board numbers.

Missing features like speed dial. Clunky and difficult menus to do most things like making a call. Phone feels cheap. Only good thing is big buttons go r older folks to navigate. But that’s it.

Just got the phone for my father. No complaints right now.

I have tried 3-4 senior phones over the years without finding one I could manage until Lively! It fits my lifestyle and my need for occasional communication while away from home. If you are a cell phone addict, the phone will do nothing for you however. The best price was at Best Buy by far for this phone.

We purchased this phone specifically at Best Buy so we could get help activating the phone at your store, only to find out Best Buy doesn’t do that. Oh well, that’s not too surprising.

This simple phone was purchased for a relative in a memory care home, who was having trouble using a cell phone. The simplicity of this phone has enabled him to use a cell phone again.

Great phone for my 97yr old Gramp! Small enough to carry in his pocket, big enough to see the screens.