Customer Ratings & Reviews

Phone has been good for my 85 year old mother. However, the volume button being on the side of the phone where it is held during calls is a terrible design flaw. Very often while my Mom is talking, she inadvertently presses the volume button and turns it down to silent. She doesn’t know it is on Siena and then when I call and can’t get an answer, there is a panic on why she is not answering and requires someone to go to her house to turn the volume back up. Other than that, it has served her well. But this is an ongoing daily/weekly problem.

I purchased this phone for my mother who is 89 years old. It was to replace her previous Great Call phone which was damaged. This phone is easy for her to use and the large buttons are easy for her to see and the price makes the phone affordable. The gentleman I spoke to at the Great Call service center was very helpful in setting up the new phone. Overall, it was a good experience.

Great phone. This is for a senior family member. The phone is fairly easy for them to use (age 82). Large display. Has speaker phone option. Clear and loud audio/ring settings. The Urgent Response button in itself is fantastic and very well worth it. Highly recommend

We have tried other phones with no success. But with the Jitterbug, it is the perfect phone for my 7) year old husband who is not fond of technology. This phone came with an instruction guide, big buttons, big letters and numbers so he can see them. It’s great!!

I am a legal guardian and I have bought this for 3 individuals I support and it has made my life more peaceful knowing we have never had an issue with coverage or billing. Great Product.

We have one of these for my father and it's a good basic flip phone with very easy to use features IF your senior relative is willing to work with it. I like the fact that the pocket dial is not as common as you have to press OK to dial etc. The commands should be easier but if the user is still not keen on learning how to use it and hearing impaired you may find it not as easy as you think. I would recommend it for users who know how to use a flip phone and just want it for urgent matters.

Fills my needs. I'm a senior who is not technically savvy.

This phone is top of the line if you’re looking for a flip phone. I love it and all of the neat features!

Best phone for simplicity and use for my 82 year old Mom. Her arthritis in hands makes using phones tough and this one she can open, read and use all the buttons. Very Pleased with this purchase!

Works fine -is a replacement for an older FLIP2 that the internal battery charge circuitry failed and phone would get hot. I ordered two since wife said she wanted one with same phone number - talked a a person at Lively who apparently did not understand me or I did not understand her -but when doing the activation -was told it could not be done. It has a zillion new "features"

great, easy to use product........................

It's a good phone to practice on. It introduces you to cell phone technology. And it's simple to use. I've had some good help from the people at Lively for detailed instructions/corrections. I'm pleased with the purchase. Being a senior and late in the tech game, it has appeal that way.

I like this Lively Jitterbug flip2 cellphone. It's mostly easy to use and has features I need and does not have features I don't need in a cellphone, like internet access. The one feature I would wish was improved is the 8 mb camera, which could very much use an anti-shake mechanism that point-and-shoots have, and increased resolution, which would be valued by me. I'd also like the flash to be able to be turned off, but maybe I haven't yet figured how to do that.

Love how it has the big keys, this is a great feature for my father

this phone is for my mom who is 91 but has bad eyesight. the larger buttons helps her to be able to use the phone.

Phone was purchased for dementia client. Works as advertised. We had very little trouble getting her to use and answer calls. We have not tried camera function. Love that there is no WiFi or apps for safety reasons.

the phone itself is fine.... the phone must have sat at the store for quite some time. it needed updated, but yet there isn't any alert of any kind to tell you that it needs an update. Had lots of dropped calls, and unable to make outgoing calls. Returned the first phone to Best Buy thinking it was an issue with the phone.. Then the same issue with the second phone. It would be nice if there was some alert stating it needs an update, or if the Best Buy staff knows that the phone as been sitting there for a long time, maybe advise customer to call Lively to get it updated. Of course smart phones let you know when an update is needed, but these basic phones do not.

It is great. This product has been wonderful i do not have anything else to say

Purchased for my sister. She has been wanting to go back to flip phone. She loves it. Lively staff was great with transfer.

Phone arrived very quickly (within 2 days). Looks very nice and buttons are very large and easy to see/read. For the most part, device is easier to use than other similar flip phones. Have not yet used camera so cannot rate.