Customer Ratings & Reviews

Needed an easy to use mobile phone without the bells and whistles. This was it. Grandma doesn't see very well and is a little shaky. It was easy to program the phone for speed dial numbers and she has a large print "menu" of which number calls who to help out. Answering and "hanging up" by simply opening and closing the phone are the intuitive steps she needs. I see some of the older reviews calling out the lack of these features so Lively must be listening. She'll never use it to take a picture or exchange a text so can't speak to that. Phone and plan was easy to get set up and get connected and economical. Met our needs.

Purchased for my 91 year old mother. She really likes the convenience and ease of use. Great service!

Pretty easy to use - check dates - some have been in stock for over a year and need additional updates- we thought we had it all set up with a customer service person…… But it still wouldn’t work right - just needed that customer service person who knew about the updates - 4 tries to get someone that figured it out

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.

Good cell phone for a senior who needs to keep it simple.

This is my mother's third flip phone. It is easy for her to use.

great update - easier than old one-great way to charge

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

This Jitterbug Flip2 phone replaced my old one which was beginning to die from old age. This new works great.

3 Stars - an average phone. Sound quality and volume is good, menu system is clumsy with way too many buttons to push to get anything done. It needs a “Delete All” menu item for voice-mails and especially for texts. Text messages display in a “window”, which makes them narrower than the screen. When you access a text the text menu stays on the screen and covers half of it so scrolling is mandatory to read even very short messages. Battery life is okay, I never use the camera so no opinion on it. So far I'm happy with Lively's service. This phone is not great, but it gets the job done. If you don’t want to deal with a “smart” phone you don’t have many options. I wish they could have upgraded my old “LG Env3" phone to 4G. That was an outstanding phone.

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

I bought this for my husband as an easy to use flip phone since he won't learn to use a smart phone. He learned to use it when someone programmed most used phone numbers, but still doesn't use it.

This was an EXCELLENT choice for my father who is in a nursing home. We were able to easily program speed dial buttons so he doesn't need to enter 10 digits. It fits nicely in a pocket so he can take it with him to meals and activities.

This is great me because I am older and this is very easy for me to use thank you Best buy and lively

This phone fits all the needs for my eighty three year old father! It's simple and works well.

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

I bought this phone for my 83 year old mother who only desires a flip phone. This was the best flip phone that was out there at a great price. My mother loves it, and the beautiful color that it comes in. She is very satisfied with this purchase. Thank you, Best Buy for giving her the opportunity to continue to be able to purchase a flip phone at an affordable price.

I bought this for my mother who had a smartphone but was a bit complicated as she is from the type writer generation and she loves it. Plus has an emergency button

Great phone would recommend to anyone and easy to use

One of the best flip phones out there. Found out easy to activate