Customer Ratings & Reviews

This phone fits all the needs for my eighty three year old father! It's simple and works well.

Works well. Staff helped to make it an easy purchase.

Phone arrived very quickly (within 2 days). Looks very nice and buttons are very large and easy to see/read. For the most part, device is easier to use than other similar flip phones. Have not yet used camera so cannot rate.

Nice large buttons and display. Helpful customer service at Lively.

I bought this phone for my 83 year old mother who only desires a flip phone. This was the best flip phone that was out there at a great price. My mother loves it, and the beautiful color that it comes in. She is very satisfied with this purchase. Thank you, Best Buy for giving her the opportunity to continue to be able to purchase a flip phone at an affordable price.

Bought it for my mother and the larger buttons are a big plus. I don't like that the screen goes dark after a couple of minutes (I was told by a rep that I talk to on the phone that it does that to save the battery, but it's annoying). It's user friendly, but even though we have Verizon, our signal is never at a decent/normal level.

Excellent for seniors who can’t see well and very easy to use

Phone was purchased for dementia client. Works as advertised. We had very little trouble getting her to use and answer calls. We have not tried camera function. Love that there is no WiFi or apps for safety reasons.

It is a nice size compared to other phones,and fairly easy to use.

Got this phone for an elderly family member, had some issues with getting the phone to accept and receive calls but after a quick call to Lively they were able to help with that. Since then we have not had any issuse, seems to be a good emergency phone for those that dont want a life alert button.

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

I bought this phone for my wife as she is having trouble remembering how to use a smart phone. It's simple, easy to read and operate and I also activated the emergency "Star" help button that she can push to get help in a crisis, even if I'm not nearby.

great for elderly folks flip and dial easy and clean and fits in your pocket

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

I purchased this phone for a quick cheap fix after my original phone went wacky. Have a replacement phone being shipped, but will take awhile to arrive. Live in the country 30min. from the nearest town. Needed a phone now for emergencies while MTB riding and hiking almost every day along with the normal need of one. This Lively flip was on sale the cheapest I’ve ever seen it for $29.99 at Best Buy. Had checked it out previously for my mother when she dropped/broke her phone. It was on sale at that time for $49.99. The original retail price is $99.99. If you activate online it’s $25 vs. $35 w/in store activation, or phone call w/a representative. I purchased, activated, and picked the cheapest plan at $14.99 monthly and was all set to go for $58.00. Great deal! 300min. + .10cent per text. All I need - don’t normally text at all. For $19.99 a month you get Unlimited talk & text. Plus taxes of course. Anyway, I love this thing. So easy to set up & easy to use. Loud & crystal clear conversation both ways, and the same goes w/speaker phone. Quick easy voicemail retrieval. A very nice looking basic well made sturdy little phone. You can stop and start service with no penalty charge. Stays activated as far as I was told. Will have to double check with that now that I have a phone to call Lively/Great call to confirm how that may actually work. This phone will just be a backup phone for me in the future. Only 1 very minor con... have to press the OK button on the keypad to answer incoming calls...... it’s not all that hard to do. Thanks for listening/reading, WAG

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

Good cell phone for a senior who needs to keep it simple.

My Mother loves this phone its the only kind she will use because its easy to see the buttons and make calls

Easy to use. Open to answer, close to hang up. Only downside is having to press “OK” button too many times when making a call.

Third jitterbug phone I’ve had. It’s easy to carry and sufficient for my needs. The ringer could be louder however. I was told I couldn’t buy a replacement battery which I felt was a screw!