Customer Ratings & Reviews

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

Good cell phone for a senior who needs to keep it simple.

I bought this phone for my 83 year old mother who only desires a flip phone. This was the best flip phone that was out there at a great price. My mother loves it, and the beautiful color that it comes in. She is very satisfied with this purchase. Thank you, Best Buy for giving her the opportunity to continue to be able to purchase a flip phone at an affordable price.

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

We have one of these for my father and it's a good basic flip phone with very easy to use features IF your senior relative is willing to work with it. I like the fact that the pocket dial is not as common as you have to press OK to dial etc. The commands should be easier but if the user is still not keen on learning how to use it and hearing impaired you may find it not as easy as you think. I would recommend it for users who know how to use a flip phone and just want it for urgent matters.

Great phone. This is for a senior family member. The phone is fairly easy for them to use (age 82). Large display. Has speaker phone option. Clear and loud audio/ring settings. The Urgent Response button in itself is fantastic and very well worth it. Highly recommend

We have tried other phones with no success. But with the Jitterbug, it is the perfect phone for my 7) year old husband who is not fond of technology. This phone came with an instruction guide, big buttons, big letters and numbers so he can see them. It’s great!!

Purchased for my 91 year old mother. She really likes the convenience and ease of use. Great service!

Bought this for our 89 year old mother in law. The transfer from one provider to Lively took a visit to the other providers store and three very lengthy phone calls to finally get the transferred number onto the new Lively device. The Lively operators (two of them) told me that this happens all the time and about 50% require a couple of different troubleshooting actions to fix. Once that occurred still the product needed to be restarted 3 times to get the highest volume (in and out) to be accepted and working. The reason I am giving it 3 stars and not worse is because now that all of those problems have been worked through the phone works well and is easy for her to use.

great little phone got it for my Dad easy to use

I purchased this phone for my senior father. He was using a semi-smart phone with a touch screen that was a real pain for him. I considered getting a new fully smart phone for him, but then I saw this phone and a great Black Friday deal at Best Buy. Considering everything he really needs in a phone (calling people, basically), this one seemed perfect, and indeed it has been. I set the phone up for my father, which was easy to do with Lively, and they have a great $20 a month plan with unlimited call and text. Then I added some contacts for him. I didn't sign up for the health alerts because he already has another plan, but it's a great option. That was really all I needed to do to get this into a shape that will be useful for him. It's nice that the phone also does texts, takes photos, has a flashlight, etc., but he probably won't use those features. It's just large enough for him to see and push the buttons, but small enough to fit in his shirt pocket. So, overall, I highly recommend this for an older person looking for a straightforward cell phone.

I like this Lively Jitterbug flip2 cellphone. It's mostly easy to use and has features I need and does not have features I don't need in a cellphone, like internet access. The one feature I would wish was improved is the 8 mb camera, which could very much use an anti-shake mechanism that point-and-shoots have, and increased resolution, which would be valued by me. I'd also like the flash to be able to be turned off, but maybe I haven't yet figured how to do that.

Brought this as a Christas present for my mom and she loves it!

I bought this for my 90 year old Father and it was perfect. It's simple, easy to use, large, very loud (Which I needed as his hearing aids aren't always in), and best of all he seems to be able to use it fairly well compared to other phones.

This Jitterbug Flip2 phone replaced my old one which was beginning to die from old age. This new works great.

One of the best flip phones out there. Found out easy to activate

It's a good phone to practice on. It introduces you to cell phone technology. And it's simple to use. I've had some good help from the people at Lively for detailed instructions/corrections. I'm pleased with the purchase. Being a senior and late in the tech game, it has appeal that way.

This is my mother's third flip phone. It is easy for her to use.

This is great me because I am older and this is very easy for me to use thank you Best buy and lively