Customer Ratings & Reviews

Phone works satisfactory, but the volume button is located on the side of the phone. This means that when you hold the phone to answer, it can accidentally change from maximum volume to vibrate only. This is a nuisance because my elderly mom who cannot hear or see well has no idea she put the phone on vibrate. This resulted in many missed calls and a high level of frustration. It has even happened to me when I assisted her in answering a call. The volume button needs to be relocated.

Jitterbug phone for a senior is ideal with bigger buttons and numbers makes calling someone so much easier

Very simple to use. Ringtones are loud enough for my dad to hear.

This phone has proven to be excellent for seniors. Easy to operate, easy to open, and just overall a great buy for the money.

So far so good. I bought this for my sister who has limited hand and sight mobility. She has been able to use it fairly easily

This phone is more confusing than my smart phone. I think its a scam for the lively group.

Just bought the Jitterbug for the medical alert feature. That works fine. The rest of the phone is okay, but is not that easy to navigate. Great purchase price.

I bought this phone for my 94 yr old mom as a replacement for her old one that stopped working. This phone is not as easy to use as the previous Jitterbug phone. It is very challenging for a senior with short term memory loss as it requires extra steps to answer or dial. Do not recommend for a senior with memory problems.

I bought this phone for my mom. She found this phone to be easy to operate. She liked ease in charging with the dock.

The phone is fine, requires a few more steps than I feel are necesssary for a phone meant to be user friendly for older people. The carrier for this phone is a major nightmare to deal with. I felt bad for Best Buy employee trying to help us get through.

It is for my in laws, who are around 90- year old. They can use it easy and functional for them.

Prompt Service; Provided ample information concerning the product;. The downside was not being able to update my credit card information while in the store.

This phone works well in TMobile. Excellent buy! Just put the SIM card in.

The phone is easy to use for my mom. She doesn’t go out alone much but we have peace of mind when she does.

Great phone for the lady i got it for. Too bad she didnt get a chance to use it. She passed three days later. Rest in peace Willie Ruth.

Great for 85 year old mom who can’t use her hands well

I got this for my 94 yr old mom whose phone with Verizon had reached 3G end of life. Needed something reliable but simple. This fit the bill. Programmed in the 9 speed dial numbers and showed her how to maneuver the menu. The speakerphone is loud and clear and both sides of the conversation is about the best I've experienced...even with my Note 10+. The Lively service seems reliable and actually had more reception bars than with my Verizon service. Highly recommended.

Great design for older users. Ultimately my Mom (80+ years of age) decided on the smart phone. I think this model might have been a more user friendly choice.

Bought this phone for my elderly mother. It is supposed to be user friendly. It’s not!!! I’m very comfortable setting up electronics but this phone was very annoying to work with. Needless to say my mother was not able to learn this phone.

I needed a good inexpensive phone that was easy to use for my special needs brother. This phone more that fit that need at a great price. Thank you!