Customer Ratings & Reviews

Works as advertised. You have to wait to get the car charger in the mail. Plans were confusing as you can have both an emergency number and 911.

This has been a nightmare with Lively to even activate the phone. This should not be advertised as”our easiest phone ever”.Voice mail not an option and has to be added- which still has not been fixed. Plus added steps to even answer and hang up calls. Spent hours with customer service & given different info each time.Issue Still not resolved . I am not a Senior citizen & am setting this up for my relative. So can not imagine a Senior dealing with these issues.

Battery life is barely 24 hours. Contact list is spread out too much

Needed to replace flip phone for 90 year old and few 4g options. This is similar to old 3g phone so it was easy enough to use

Not as user friendly as the original jitterbug phone, too many steps to make a call or answer a call

Got this for my wife. She just wanted basic features. Phone work greats. Able to send and take pictures. Love it great services.

Would be better if it answered when opened not having to press additional button. This was for a 92 year old and the simpler the better

I purchased the phone for my wife but had to return it because I couldn't get activated. I had to return that phone and get a replacement. I'm still waiting for the credit from Lively for the initial charge and have to call them again. As Best Buy had to do the set up I was charged the activation fee even though if you sign up yourself you are not charged.

The service representative at Best Buy was extremely helpful. The quality of the items bought are exceptional and the price is reasonable.

Did not work well. Hard to figure functions out for my elderly parents

It’s been great so far. I’m not a senior but it does it’s job; I wish it could block numbers though

Did not work. Had to be reset every hour or two. Returned phone

I bought this phone for my 89 year old mom, she has had no trouble useing it!

Bought this for my mom. She loves it! She especially likes that she can see the red alert in emergencies.

It does the job for my senior parent. It can get very expensive if you add features. No sim card. Activates by calling it like early 90s phones

We needed an extra phone that was reasonable and had reasonable minutes & texts. This phone was IT & seems to be filling its purpose,

way overpriced, complete waist of money, bought for my aunt, after moving to a small town the phone is obsilete

Great phone ifyou are not traveling outofa wifi zone. Receivescall where my samsung will not.

I could not use the phone because I bought it for my 98 yo mother and it was to complicated for her to use.

A simple to use "old style" flip phone. It does what a phone needs to do....make calls. That is all my partner wanted.