Customer Ratings & Reviews

This phone was for my elderly father. He found it very difficult to use. You have to press a lot of buttons to simply make a phone call. I do not recommend this phone.

I got this phone for my older Mother and she couldn’t use it. I had to return it. Her eyesight is bad and it had no speed dial feature which is the only way she can make a call.

Nope nope nope. Because of the carrier not there phone. Had to return because carrier was not able to activate after two weeks of trying and t he ree to for hours on the phone with them.

Can't get it set up activation card not in box. Very disappointed Christmas morning. Bought ad a gift. Will be returning.

No, I wouldn't recommend the product, too much problem. I hate to say it, but i did two trip, with the same phone, sorry!

Very disappointed with this purchase. This phone is supposed to be recommended for senior citizens, the ringer is so soft. It can barely be heard. It is not a good phone for seniors.

Bought it for my mom thought it would be easier for her to make calls but was I wrong asks to many questions before she can make a call. Very disappointed with my phone purchase.

not as easy to use as I was told many people could not figure out how to use very disappointed this phone is supposed to be for seniors

I got billed for service for 09/16to10/16. I didn't buy the phone until 10/17. also, I paid the start-up fee when I purchased the phone and I Just got charged for it.

Poor telephone quit after jut 3 weeks. Had to go to Great Call for replacement

Not user friendly, especially for a senior who is not used to cell phones. It had too many steps to make a simple call.

Phone is limited in features. Service is expensive for coverage received. Cancelled service after 2 weeks.

Spent hours over several weeks on phone just to activate. Pleasant people but no accountability. Phone isn’t even as senior friendly as could be. Lots of hidden costs.

Not what I wanted. Service was more than I wanted. Did not get a refund. I got a store credit.

Device a failure. We were online and on call with Great Call for over an hour. Finally, the phone was declared defective. They will send a new one.

It worked ok until the screen broke don’t even know how

This supposed senior friendly phone is not. I am returning it. My 94 year old dad could not operate it. I had trouble and I have an iPhone.

I love that the phone is small and easy to call and receive calls. Receiving text are great also. texting outward is not so easy but I can call the person back. I can deal with it. Thank you for my red phone.

this lively Flip phone for seniors was delivered on time. However,no serial number was included in the packaging. I am unable to activate my Lively Flip phone. what do I do next?

The phone sucked and the service was not explained properly. Do not recommend jitterbug for seniors too difficult