Customer Ratings & Reviews

Absolutely do not recommend. I looked up coverage before i bought and it showed coverage was fine. I set it up and it would not work. I had the servoce for 3 days and my grandfather couldn't use it at all. When i contacted customer service they told me there was nothimg thwy could do and refused to return my money to me. I will NEVER RECCOMENEND them to anyone.

Mom loves her new RED phone. Best part, she even used it to call everyone on her contact list.

Excellent for elderly mother easy to understand, basic functions easily accessible and screen size just right

My 93 y/o dad using this phone and very satisfied. Easy to navigate and the emergency response option is a life saver

Your salesperson was so good and helpful in setting up my new phone. I love it. Russell

I love this phone. It is so easy to use and has everything I need without a lot of "frills".

Works as advertised for my elderly father with big buttons. He now has access to the outside world!

Doing even the simplest tasks like making calls and checking voicemail require multiple key presses. The phone often freezes up. There is no way to delete one entire text string so they build up and freeze the phone. Sometimes texts just don't go through...i can go on...this is a piece of garbage

Excellent phone… great for seniors! Easy to use. I love how easy it is to handle!

I am happy with the phone now that it is working. It did take some considerable time to transfer phone numbers from my Jitterbug I flip which no longer worked properly.

Bought this phone from lively and there 24$ plan the phone is garbage didn’t work out of the box had to call 3 times after getting the phone then said I was returning it. So I paid 10 for delivery 12 to return it and 10 for restocking on a phone that didn’t work so I’m out 32 dollars and have nothing. Would never recommend this phone

Very good item. Easy to use all the way. Love it. I needed this phone. Showed it to my friends.

Easy to use. Just what I needed as I am uncomfortable with the newer 'smart' phones

Good phone for seniors. Easy to use and carry. Quality is good, and I love the red!

I like it very much. It is pretty easy to use except I have problems with the voicemail.

I love this phone. It's very easy to use and use this phone much more than my old Tracphone.

My 100 year old father preferred the Jitterbug flip phone. Like someone else mentioned, it takes 5 or 6 steps to make a call. Also, it doesn’t automatically answer a call when you open it. For someone with limited eyesight it’s a challenge. Trying to get it on his WIFI so we could try the Alexa feature was too frustrating to accomplish (using the keyboard to enter both capital and not letters and changing to numbers was very difficult)

User friendly, still getting used to it, but overall a good buy. Thank you.

Easy to use and great for a senior. Just what I needed at this time.

The two ladies that took care of my purchase and transfer of my cell phone number from Verizon were most helpful. Overall they helped make the entire operation possible. The names were Kayla and the other was the supervisor of the mobile phone dept. and I apologize that my 90 year old memory has failed to remember her name!