Customer Ratings & Reviews

I bought 3 of these as Christmas presents for my daughters so I cannot give a review of their functionality yet but I can tell you about them so far. They are good looking phones, attractive colors, very well made and sturdy. These phones only make and receive calls, take photos, send text messages, so they are ideal for children or seniors. Or perhaps if you are trying to wean yourself off spending too much time on your smart-phone then this is a great choice. They do not take an sim-card and you need to use the app to activate them and then you pay a monthly subscription fee (about $15) and this gives unlimited calls. And they look great with the flip open action. Definitely recommend but I will review their functionality after Christmas.

staff very competent. went out of their way to satisfy.

Simple easy flip phone for my 80 year old mother. Was disappointed that you have to subscribe to an extra service to use the emergency button.

Buttons are much better for older ones to use. It’s easier than her smartphone but she still has trouble navigating the menu. Several button presses needed just to make a call. No online bill pay was a disappointment and customer service is a little too pushy.

Pretty easy to use for a non-techie, and could not beat the price anywhere!!!

Good for seniors that need larger numbers, letters on screen. Does the job.

This would be a great phone for Seniors or anyone wanting a simple phone BUT its missing one key feature. The Lively flip, the newest model as of today with the light gray keyboard Dec. 2020, does NOT have speed dial. My senior is legally blind and i usually program my number where all they should have to do is press and hold #5 or #5 and send because the #5 has a raised dot and easy to find. with this phone now it is a five step process just to make a call, Very confusing. Also the the Flashlight and magnifier do not work together and are also hard to navigate to. the flashlight should have a dedicated button. Otherwise the phone is a good size ,Display is good and the keyboard is much better then the previous black keyboard. The ringer and volume could be louder. As much as i wanna like this phone i can Not recommend the lively flip at this time because of the missing one key feature, No Speed Dial. Be careful, the ads tend to hype this phone to be more than what it is.

Its a good phone for people like me who don't use all the normal features.

The VERY poor placement of volume buttons is a constant struggle. While many of the features of this phone are okay - the person can't receive calls if they don't hear it ring. The two buttons on the side of the phone activate with the slightest touch - the volume is VERY easily changed to silent in only four taps. The placement of the buttons means any time you handle the phone your fingers are on the buttons. VERY poor design - we struggle every day to reach mom- and once again it's been turned down to zero. There are no real choices for advanced seniors - This feature MUST redesigned and thoroughly real-world user tested before release.

Debated between 3 and 4. compared to other phones it's a 4 but compared to our previous jitterbug it's a 3. We loved that old jitterbug phone it was so simple and easy and I recommended it to so many people. This is really too complicated for his use. We are managing but sure miss the old phone. Which by the way lasted many many years.

cuts off for some reason. calls go directly to voice mail

Good phone great for the elderly. Would definitely recommend 100%

Customer service person, Deb, was very helpful getting the phone set up and ready to use. I felt very comfortable leaving the store with a phone ready to use. I've never had a cell phone before, so I was a little hesitant in this purchase. With help from the service counter, I'm using the phone with ease.

Purchased this for my 91 year old mom. Simple to use. She loves it

Big buttons- easy to use and hold. Calls sound very clear.

This a really neat little phone which will do much more than I expected. I like flip phones, but before have only carried them for emergencies; hardly ever turned them on. I plan to use this one and keep it turned on. The red color makes it easy to find in my purse.

Great phone for an elderly / non-tech type. Easy to set up and use.

I bought this phone for my senior mother-in-law. It's easy enough for her to use and it's very reliable.

Easy to use, it works as intended and is small and compact

Bought this for my father-in-law (93 yo). good basic flip phone, large buttons, great volume for him (hard of hearing, even with hearing aids). He did not need/want any bells or whistles; it has worked extremely well for him.