Customer Ratings & Reviews

Bought this phone for my elderly mother. It was easy to setup and exactly what she needed when on the go.

We bought this phone for my husband who uses a phone only for phoning, not even texting. So it's perfect. He had tried two other flip phones and they were unwieldy--tried to be smart phones as well. Not user friendly. This one is, though there are a couple of changes I would make to do things faster like deleting calls, etc. All in all, he is very satisfied, plus the customer support is fantastic.

Very efficient phone. Easy to use, lightweight, and more efficient than the AT&T phone I had. Very strong battery.

My relative just wanted a simple phone to use, but wanted a flip phone so it didn't fall out of his pocket. He is color blind and has vision issues. He set this up on his own, very CLEAR instructions and easy to use guide added the larger text and can read it without his glasses. He also set the background color so he could see the writing. He had 5 colors to choose from, would have preferred a black, but that was not a choice. He will not be using the texting or medical part, just wanted the ability to call. The downside is you pay for the phone, ($100) then you pay for the activation fee ($35) and also for a voicemail feature ($3) and if you text ((.10) per text. Somehow they could advertise the activation fee. I ordered on line and it came the next day, BIG PLUS. No physical person to talk to only robo's that was the downside 5 star for meeting our requirements.

I got this phone for my Mother, i programed it for her, it was an easy setup, Mom really likes it alot, easy for her use, your associate was very helpful also, I want to thank all that was involved, Sincerely JJ

Purchased for an elderly first time cell phone users. Cancelled existing landline phone. This can be on the person instead of trying to rush to a phone on the wall two or three rooms away and find it is only a waste of energy, a telemarketer and or robo caller. Neither gets around very well anymore and the help button is a great feature.

If you only want to phone, receive and send text messages this is the right cell for the right price. With a tight budget at hand I could only afford to spend 35 dollars max. on a payment plan so this was the solution for me. It even comes with a camera so you can still take pictures of your loved ones.

With my mother being blind we could not get her a touchscreen phone. This flip phone was perfect for her and it even has a screenreader specifically for the vesion inpared.

Wish I could turn the volume up higher. Battery life doesn’t last long

I did not buy a Flip Phone, I bought the Smart 4, I Phone.

Bought for my mom who is 91. Easy to explain and use with her. Very hard of hearing but with this ohine she hears all conversation. Great phone!!

Overall this product is pretty user friendly but the instruction booklet should contain info on how to delete RECENT CALLS. I had to call Customer Care and they were kind of stumped on something that should be so straightforward. They told me the calls will drop off automatically and I trust that will happen. Also, I would suggest a different design for the VOLUME buttons on the side of the phone. When holding the phone, your hand automatically goes to the VOLUME buttons and inadvertently you can lower the volume. The elderly person for whom I purchased this phone is not hearing the phone ring because she is not aware that she is pressing the "decrease Volume" button.

So far it's been a great addition to my peace of mind with the added features of being able to get the location and have a one touch help call for my mother all that added security is nice the phone feels well constructed and the buttons are a good size sofar we have been happy with the phone

Purchased one for my mom and one for my uncle. Large number for them to see. They are very comfortable using a flip phone. They are so glad they still make them. Open the phone when it rings and it automatically answers which is a big plus. Flip closed to hang up. Great features for the elderly.

Great Call or Lively phone is a great size. My 80 yr old mother can see everything and do eveeything because the buttons are big and the menu is very simple. The only problem i have is she touches the buttons on the side which control the volume so sometimes the volume is down. The company should put a lock button so the volume is locked wheee you put it. Love the color and love that she can hit the Emergency button and get help when she needs it. Great sale price i paid and great packages and good prices they offer. Very nice representatives when you call to activate phone.

Best Buy in my area has very knowledgeable staff and technicians. Friendly, courteous and a ready willingness to assist me. Bought the phone for my Father (age 92):who wears two hearing aids and he LOVES this phone. Easy for him to use and the apps are easy for him to incorporate.

My dad loves simple phones and this was a match for him.

Purchased this phone for my elderly grandfather who can use it well and works great for him.

Husband need an easy to use phone while being hospital

Although advertised for seniors and certainly simpler than “smart” phones, this phone is still not simple to set up and use.