Customer Ratings & Reviews

I had a lot of trouble getting an existing phone number ported over to this phone. Per Lively's instructions I shutdown and restarted the phone several times over the period of few days after Lively notified me that the number had been successfully ported to no avail. I had to do a factory reset to finally get the phone to recognize the number. The phone has good clear volume, but I think the original Jitterbug Flip was easier to navigate. You have to push a lot of buttons to make a call from your contacts. One nice feature about the Lively service is that contacts can be added, deleted, and edited from the online account so you don't have to do that via the phone's number pad.

So far we are happy with the pbone. It was purchased for my elderly mother.

This phone is best for seniors who really only want to make and receive calls. Contacts have to be entered manually using the old style telephone keypad. That is, tabbing through a number and then up to 3 letters to get to each desired letter. Texts have to be entered the same way. It is OK for receiving texts. The included charging station is hard to line up with the phone so that it actually charges. There is a standard port on the side of the phone that works much better.

This new one is not as good as the previous one. The new one has a battery that does not hold its charge very long. It also seems to stay on all of the time. More complex to use than the earlier one.

This is a great phone for my elderly dad he love it and all the features to keep him safe!!♥️

So far it's been a great addition to my peace of mind with the added features of being able to get the location and have a one touch help call for my mother all that added security is nice the phone feels well constructed and the buttons are a good size sofar we have been happy with the phone

Purchased one for my mom and one for my uncle. Large number for them to see. They are very comfortable using a flip phone. They are so glad they still make them. Open the phone when it rings and it automatically answers which is a big plus. Flip closed to hang up. Great features for the elderly.

My Mom decided that this little phone, would remain her "go-to" communication device. This is the Lively unit (an upgraded version however) form factor she started with and then after attempting to learn the "Smart" Phone line, returned happily ever after to this little trouper of a phone. It has great features, is easy to use and takes a fall like a champ!

Perfect for family member that has dementia. Easy to understand and use.

I bought this phone as a replacement for my brother's older cell phone. So far, he has not had any complaints.

So far the Jitterbug Flip2 is working great for my 89 year old Mother. Connection is clear, easy to handle.

Nice help with setup- only thing not happy with is that you have to go in three times to delete a contact - like the new texting feature too!

Best Buy in my area has very knowledgeable staff and technicians. Friendly, courteous and a ready willingness to assist me. Bought the phone for my Father (age 92):who wears two hearing aids and he LOVES this phone. Easy for him to use and the apps are easy for him to incorporate.

Excellent flip phone for my mother who is a senior

This was a Lively flip phone upgrade. Was not disappointed! Best Buy service was great!

I loved the red color, the fact it's a flip phone, and it's size. Picks up signal as well as any other phone.

Purchased this phone for my mom, and she is thrill to have a phone, which is easy for her to operate, and easy to make calls, and receive calls, that she can understand the functions of the phone. She loves her new Jitterbug and takes the phone in her purse everywhere that she travels to.

I bought this phone for my senior mother-in-law. It's easy enough for her to use and it's very reliable.

Bought for my mom who is 91. Easy to explain and use with her. Very hard of hearing but with this ohine she hears all conversation. Great phone!!

I got this phone for my Mother, i programed it for her, it was an easy setup, Mom really likes it alot, easy for her use, your associate was very helpful also, I want to thank all that was involved, Sincerely JJ