Customer Ratings & Reviews

With my mother being blind we could not get her a touchscreen phone. This flip phone was perfect for her and it even has a screenreader specifically for the vesion inpared.

Got it for my father in-law he loves it easy to use simply

Bought for my mom who is 91. Easy to explain and use with her. Very hard of hearing but with this ohine she hears all conversation. Great phone!!

Best Buy in my area has very knowledgeable staff and technicians. Friendly, courteous and a ready willingness to assist me. Bought the phone for my Father (age 92):who wears two hearing aids and he LOVES this phone. Easy for him to use and the apps are easy for him to incorporate.

Purchased this phone for my elderly grandfather who can use it well and works great for him.

Bought this phone for my elderly mother. It was easy to setup and exactly what she needed when on the go.

Purchased this phone for my mom, and she is thrill to have a phone, which is easy for her to operate, and easy to make calls, and receive calls, that she can understand the functions of the phone. She loves her new Jitterbug and takes the phone in her purse everywhere that she travels to.

Husband need an easy to use phone while being hospital

I'm so new to this product only a matter a few weeks. However, the help I received and how to use things was all thanks to Best Buy and this is a much easier product to work with. Right now, I'm one happy person for finding this to accommodate these days and times.

Got This for My Elderly Mom. She Gets Flustered with Anything That's Too Involved Technology Wise. She Easily Works This Phone. If You Have an Elderly Parent, Grandparent, or an Elderly Person Who Doesn't Like Change, or New Technology Gets Them Nervous, This is the Phone for Them...

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Good phone for older people who don't need the bells and whistles.

Purchasing a phone for someone needing a new phone but not wanting something complicated. It’s a great phone for the individual because it is easy to use. Great professional service.

Easy to use for my senior parent. Nice large numbers.

Phone/screen works great, biggest advantage imho is no navigation ring, there's four larger buttons that our user can still operate despite their Parkinson's shakes, and that makes this phone usable over all others we were able to consider. I only wish the management had better ways to lock the phone down.

The new Lively phone was easy to setup and activate. The phone number transfer was completed in one day, so the phone was operation under our existing phone number and receiving calls. The GreatCall service in our area is very good.

Simple phone for a person who is labeled "elderly"

I have had great service ever since purchasing this phone for my dad in 2018, he would still have the same phone had he not dropped it about 4 years later to the point beyond repair therefore I came back and purchased another in May still a great upgrade for him. We are pleased with it and I encourage each user to make sure that they are updated with the services because the plan has changed and you may need to speak with the server to correct your information concerning the phone in the system we actually received a price drop significantly with the plan.

Fantastic price for a senior on a fixed income. It's the only way to go. Monthly service fee approx $28/month. Not even a dollar a day ! Also it is hard to loose because it fits well right down into your pocket and you can always keep your hand on it !

This Jitterbug flip phone is perfect for especially for a senior who has a hard time with tapping or swiping as on a smart phone. Easy for phone calls.