Customer Ratings & Reviews

This is the best phone for my elderly mother. She doesn't have a lot of technology, but she can use this. It's small and easy for her to use.

The best flip top phone I have ever had. It's great for senior citizens. It's very sophisticated for flip phone. Finally, I bought a great phone This one, my husband is planning on using. I will use the red one.

This is a wonderful phone and LIVELY is a supper carrier. I bought my jitterbug 2 a couple of years ago and it is still like new and LIVELY up dates it continually to provide excellent service.

This is the second Jitterbug Flip phone I have purchased for my mom. The first one was having hardware issues after two years. I could not get support for determining the issue so just decided to buy a new one as it was on sale. Phone is basic but does enough for her purposes.

Excellent Phone, Easy to carry in pocket, bright picture, large numbers for big fingers.

Great phone for the price and great customer service!

The jitterbug flip is not a total flop. It does lack in features and lacks in promised oversight/security for the actual user of the product. Especially from a parent overlooking a child or a guardian overseeing someone older they are responsible for.

bought this for someone that did NOT want to text, surf the net, do selfies, or play games! just needed a phone for emergency use... simple - to the point - and easy for her to use....

Customer service person, Deb, was very helpful getting the phone set up and ready to use. I felt very comfortable leaving the store with a phone ready to use. I've never had a cell phone before, so I was a little hesitant in this purchase. With help from the service counter, I'm using the phone with ease.

Got it for my father in-law he loves it easy to use simply

This phone is perfect for my 89 year old aunt who can not see very well. I added Alexa to it an my aunt talks to Alexa to connect the calls for her

Best thing ive done for my elderly mom, we ported over her landline to this cell phone company, easy to operate, sound quality is awesome.

My mother in law loves it! Perfect phone for elderly who do not want a "Smart Phone". Very easy to use!

This has been a very nice phone for someone who has not done well with a smart phone. It is not as easily damaged and Lively is a wonderful, easy company to work with

This seems a great phone, just don't buy it at Best Buy. I bought the phone for my 90 year old mother. I was able to complete the entire transaction without her input including, I thought, porting the number she has used for 20 years from my T-Mobile account. Part of the transaction included providing a Pin code to complete the transaction I told the rep I don't have a Pin code and asked if she meant my account pin code and she said yes so I entered it. She said the transaction was fine, gave me temp number for the phone, told us the actual number would appear in 24-48 hours and sent us on our way 48 hours later, the number still had not ported over so I called T-Mobile and found out it's actually a line porting pin code. No error was generated by Best Buy, Lively or T-Mobile so the request to port didn't go through. I am now back in TN and my 90 year old mother in CA will have to take care of this as I am not on her Lively account. We are in danger of losing the only number her family and friends know. Train your people, Best Buy!

Good little phone & simple to use except for texting. Love the simplicity & cost of using the phone. Texting is not so easy for the person I bought it for so he strictly uses the phone.

It’s a great little phone for Senior citizens who are intimidated by IPhones. I bought it for my 91 year old mother and she can navigate it pretty well.

Jitterbug has worked really well for my stepfather. Great product for a great price.

Purchased this phone for a 94 year old person because of the ads regarding the ease of use. Buttons are larger and more spread out making it easier to use. But, the sound is on the side where you hold to the phone while speaking so you can accidentally lower the ring volume without realizing it. The ring volume is no louder than the previous phone they used even on max. The various phone information lists such as contacts and missed calls are still confusing for them to locate to call someone. They must go through several steps before dialing.

This phone was for my 93 year old mom. Previous phones were confusing for her because she is not computer savvy at all. The Jitterbug is so much easier for her.