Customer Ratings & Reviews

Bought this for my parents. They seem to like it.

Purchased to provide an easier to use and understand phone experience than a smart phone with hundreds of settings and capabilities. My 98 year old father just got himself in trouble with the smart phone.

Great phone for Elderly! So easy to use - like it so far!

After doing careful research, I found there are not many cell phones available for seniors. My 98-year-old father-in-law, who is a World War II veteran, has difficulty with his vision and needed a cell phone with enhanced characters. The Lively Jitterbug Flip2 cell phone was the perfect solution for his use. The numbers are easy to read, and the service plan is very affordable. Thank you, Best Buy!

This is actually a replacement phone for my 96 YO mom, but we recently acquired an Echo dot, so have added Alexa access features to the normal calling and Lively emergency service she previously enjoyed. She does have a bit of trouble opening it with her increasingly arthritic fingers so we try to leave it open for her (saves on accidentally answering spam calls!) and she seems to have no trouble making and receiving calls!

Great customer service. Rep was very helpful and answered my questions

easy to operate after figuring it out. Hope this phone lasts awhile Haven't used the camera yet. Thank you

Very good product it works great. Keeps us in touch with all the family and friends. Helps us if we get hurt or needs someone.

It’s a perfect phone for my disabled stepfather It’s not too expensive

I bought this phone for my 95-yr old mother and she loves it. It's easy for her to use and the volume is adjustable so that she can hear better.

basic phone good for seniors; but, I need a basic Apple phone

Bought it for a friend who doesn't use cell phones. Got it so she could call for help if she had car problems. She has used it twice for emergencies and it worked great.

I love this flip phone. Easy to use. the very best help at best buy. thank you for being so kind,

Great phone for seniors. Easy to use for those who are not tech savey and have no need for a pocket computer

This phone does many things, not just make and receive calls. Flash light, magnification glass, etc. It has been an adventure to discover all it can do. I needed the help of a Geek. It fits in my pocket so I have it near all the time. It charges quickly. Many useful adjustments like ring volume. It has a great speaker option so others can join a conversation. Many contacts can be added. But they have to be added one by one, not copied from another device. Good value because you can pay less per month when you opt out of features you do not want.

Big Buttons. Easy to operate. Good value. Very easy setup . Happy with the purchase. Very Helpful customer service person.

Had to purchase new phone for spouse with dementia as the old phone got lost. Could not use old Samsung so wanted something simple to use and Lively phone fit the bill.

Easy to use, reliable, and just a good quality phone. No bells, no whistles, just dependable service. Couldn't be happier.

Larger numbers, simplest phone used helps what is possible his vision and movement issues (Disabilities)

Really dissatisfied with the way my mom was treated during the purchase of this phone. The phone worked great. But the customer service rep did not do what another rep promised as far as assisting my mom with setting it up and using it. Was very rude and dismissive to an 85 year old woman!