Customer Ratings & Reviews

Bought phone for my Mom (90 years old); phone was not user friendly for her; too many steps needed to answer phone, make calls, get messages. Also apparently number she was given was recycled from someone who was very involved politically and otherwise. She kept getting junk calls (and texts) from political candidates (recordings) and text messages from people relating to last person who had number. Real problem was that all of the calls and especially texts were 99% junk texts which she had to pay for. She never texts and the only calls she made or would receive were from a list of specific people (family). Phone was for her security in case of power outages and to have when out doing yard work. Her words, "...phone was too intimidating and complicated." They did offer to changer her number to a different one, but she determined she simply wanted to cancel and get a different phone. Date for return has passed; we cancelled her service and she has the phone in a box in her desk. Lively Help were always helpful and gracious, but phone just was not workable for mom.

Just what my elderly in-law needed. The smart phone version was harder for her to use because of the touch screen. Physical keys are simpler. Adding in-ear earbuds (not included, we added them) means she can use it without having to find her hearing aids. Also, the earbuds in the jack don't silence the ringer, something you won't find in the documentation but is helpful to know.

Thought it would be a little easier to use for my Mom. Challenging programming contacts, compared to regular flip phones

Bought this phone for my 87 year old mother. It is a simple phone for her to use and meets her needs using mostly for phone calls. The instructions are easy to follow and she is happy with it so far

If your parent needs a basic flip phone to make calls this phone is fine. It has other safety features which would be useful for seniors.

They tried to simplify the phone but some features are more confusing than others. The smart phone is better

Great product. Purchased for my father. He is enjoying this phone.

The standby time on the battery. Does not seem to last as long as I had hoped. I don't use the phone other than an emergency backup phone. It loses significant charge just sitting idle.

My mother is enjoying her Mother’s Day present , she said she fills safe

Best service, made this transaction very easy, phone was shipped to my house.

The back button stopped working with in 5 days of buying the phone, Previous phones are worked fine with. I issues ,

This phone is perfect, and so easy to use. Push buttons are easier for older hands.

I just activated the phone yesterday, but it seems to be super easy to use and has some great features!J

It’s ok. Buttons are big. But sometimes it’s not very user friendly for those with learning disabilities/processing disorders who might not know how to use a phone

Love it! First of all It was so much easier to set up! I had bought another phone about a month ago to replace my old Tracfone which had been discontinued. I could not get anywhere with that new phone. I mean anywhere! Finally gave up on the thing and after a lot of searching around decided that the Lively Jitterbug looked like something I could deal with. Got one for me and my husband and what a difference!

Great product for my dad! He is 89 years old. I love the emergency call feature.

A Christmas gift for my mom and she loves it. Shes in her eighties and really wanted one

Recommended by Geek staff but not a good fit for me. No keyboard makes text messaging challenging.

This is the PERFECT phone for my husband, he loves it! He just needs a phone to make and receive calls, as he doesn't do emails or texts, but he could with this phone. It also has a great camera, an EMERGENCY call button, and many other features available, and the price is perfect. It does everything he wants and needs in a phone.

The LIVELY jitterbug flip phone red in color is ideal for a senior citizen with preference for only talk and text service. It is light weight, has a speaker feature if prefer a louder volume, equipped with larger keys than a standard smartphone, category and subcategory compartments come already formatted for the ease of retrieving information. It is a much simpler product to handle, use and maneuver than a smartphone for non-tech savvy phone users.