Customer Ratings & Reviews

I am elderly and live alone. I feel secure knowing help is only a call away..

I needed something simple and easy to use. I am older and do not need so many bells and whistles. It is easy and does all I need from a phone. It text, gives voice mails. Easy to add phone numbers. Takes great pictures. Makes my life easier.

More solid built than last flip phone I got for my mother. She likes the red color too

In some respects the phone is easy for a senior citizen to use (it has a good feel and the buttons are large), but there’s a couple challenges: for speed dial, #1 isn’t available ever, which is confusing; and while you can use voice commands to place calls, it’s a multi-step command process, which is too confusing for many users.

Easy for oldsters to use, and works fine, don’t you know

Phone wouldn’t activate went to store could not get it to work so I returned it

Good phone from as much as i can tell. Haven't used all the faurures as of yet

its ok for a basic way of communication and cheap.

A great phone for seniors. I purchased it for making and receiving calls when I'm away from home. The clarity and volume are excellent and easy to use and understand. I purchased this thru BestBuy and the transaction was great. After a short period of time, I walked out of the store with a working phone. I would recommend this phone for seniors.

Works great for most people. Easy to operate. great price on electronic Monday

Phone is a good phone but has the high and low volume buttons on the upper right side of the phone. Unfortunately this is where most right handed people place their thumb. Almost with out fail people press the low volume button causing the phone to loose volume and even go to silent. Most people might figure that out but extreme elderly people like my mom can't seem to comprehend. I would suggest on the next flip phone the volume buttons be moved. I would recommend this to a friend if they were able to comprehend how to use with the volume buttons.

Very easy phone to use, very good price and low monthly price

great phone and service this phone is great for people with hearing problems

So far I love my Lively Flip Phone with ONE exception. I live in Arizona and we are the only State that does NOT have Day Light Saving Time. Unfortunately, this past Sunday 3/14 when it began and the time was changed to ONE HOUR FORWARD in the other 49 states, my phone ALSO changed time. I called greatcall Monday and the very pleasant Customer Service Person Lady assured me that within 24 hours my phone would have the correct time. It didn't work what ever she tried to FIX it the time. Please HELPE.

Ok phone. But my mom keeps hitting the volume down button and turns off the ringer

Took sim card out and replaced with another carrier, worked great. For my senior mom, loves it

Bought this Jitterbug Flip cell phone at Best Buy for my vision impaired mother-in-law in Orlando, fl. We were told my mother-in-in laws old phone data could be transferred to this unit. Not so, at the Best Buy, in West Palm Beach, fl. Extremely up-set.

The phone itself is ok. I got it for an elderly relative and it's about as simple as you can get in a flip phone. It's good to be able to lock the volumes in as high as they go. Unfortunately, there isn't a loud RING sound (like an old phone) and the "artistic" tones are hard for her to hear, even at high volume. But -- my main problem is that I had to spend WAY too much time on the phone with the carrier to set up the account, and then to keep following up on the transfer of her old number. Being understaffed is one thing, but dropped calls plus one of the representatives claiming that two calls I made earlier, talking to two different representatives, never happened, was too much! I grudgingly recommend the phone because there are so few alternatives for seniors. But beware and pack your patience!

Excellent service excellent service and presentation

nice phone big numbers nice style a lot of features