Customer Ratings & Reviews

Purchased this phone for my elderly father. It is NOT an easy to use device and you have to start a new line with the phone company Lively. Very disappointed.

This phone was exactly what I was looking for to replace an old flip phone not supported by 3G any longer. I did not want or need a smartphone with bells and whistles. This phone will be used mostly as a backup or emergency phone when out on the highway.

Reasonable price for a phone. Good service plans for services.

1i purchased this for my 88 year old mother. It is the only phone out of about 7 she has had thayt she understands. She has dementia and ots is easier for her to remember how to use it. She absolutely loves it and tells everyone she got a beautiful red phone.

I bought this for senior citizen all I needed was to be able to make calls and use text messaging. It works beautifully. I love the color it is easy for me to find in my purse.

I wish the ring tone was louder and that there were better ring tone options that are more ear piercing since this is for experienced individuals that may have hearing issues. Checkout out first or you might be disappointed. Should have better ring tone options that grab your attention. Hopefully it is just an issue with the phone that I received. Very good customer service.

Phone is simple to use which is great for seniors, however also frustrating since menu options are very limited. We had problems getting rich texts to work on the phone, even after hours spent talking to Lively tech support.

Easy to use for my elderly mother. Display is large enough for her to see.

Very difficult for an older person to use. Older model was easier.

I purchased the Lively Flip Cell Phone for Seniors as a present for my husband, who has both visual and hearing limitations. He set the volume up to loud, but it only worked when using the speaker phone, When speaking directly into the phone, he could hear the other person clearly only for a short time, but the volume decreased until it was too low for him to hear. Additionally, he found the device much too complicated -- You have to touch several separate buttons before doing a simple thing like answering a phone call! In our estimation, this is not a good device, especially for seniors. Unfortunately, it is too late to return this item, so we advise others to send it back it within the given time if you have the same experience.

For a phone for the older generation it is still complicated. We are unable to check Moms minutes, so I need to keep calling them. My Best Buy sales man gave me a ton of mis-information on the plan I got for her.

Bought this for an elderly neighbor. It has really brightened her attitude after a hip replacement. She can call family and friends. It has given her some mental independence. Went with the $20 a month unlimited talk and text, but she doesn't text.

Easy to use. Bought this same phone as she is 96 years old and finds this so easy to operate. Didn't need any of those extra features. She doesn't know how to text or any other technical features which smart phones have. She loves the bright red color.

Doesn’t even pick up a signal in my house. It works fine downtown but once I get it back home, a few miles away, it is useless.

Simple and easy to use cell phone for my 80yr old mother

This phone works well with excellent audio. However, there are too many steps to select a contact. That is why I gave it only 4 stars. I do like the charging stand which is very convenient to use.

To small and complicated for a senior of 96 years. Buttons are too small and too close together.

Came in brought this phone and one the guys told me he could set everything up and when came time to do that noone knew how I actually had to do by myself. I brought this for a neighbor and she couldnt get her number port over and she upset bc she wanted hwr old number

This is only Cell Phone I’ve found that my extremely hard-of-hearing Husband can use. There is a Ringtone he actually hears, along with understanding the Caller. It has large Buttons which also help his arthritic Fingers.

Bought this red jitterbug phone for my mom, she loves the color.