Customer Ratings & Reviews

The sales persons where excellent in providing me with the product I was looking for. Helped in programing the Lively cell phone. When I left the store the cell phone was ready to use, giving me a walk thru on how to use it.

Easy to use and large numbers on key pad make this phone excellent for seniors. The phone also will connect you to 5 Star emergency services with the push of a button if you choose to purchase the plan offered by Lively / Great Call.

Phone is great. Works well. Price great also. A little difficulty setting up voicemail. But when i called they help. Great for older person who mainly wants just a phone.

Bought this phone for my 85 year old mom. She is legally blind. The phone is OK, but it's a little more complicated than the regular flip phone she used to have. You have to push so many buttons to make a call, or to get to the contacts. It's hard for her and this isn't a talking phone to tell you what contact name she is on. So it's frustrating for the both of us. I had to call several times to get it set up properly so she could use it.

Wife LOVES it. SIMPLE! There was no port in the wall where she sits, for the landline we had. Simply shared the outlet for her reading lamp, for the dock right beside her. HOO RAH!

This is the perfect phone for my Older Brother who can't use a touch screen. It's easy to program & use. I Highly recommend this phone for Seniors or anyone who doesn't want a touch screen cell phone.

Excellent experience when puchasing the phone from the customer service person to checkout. Love the phone. Allover positive experience

Nice simple flip phone with Alexa built in. Has a dedicated emergency operator button for immediate emergency services. Has many simple nice features unlike the complicated smart phones of today.

I purchased this phone for my husband due to health issues he was no longer able to use a smart phone. This phone is a good phone for him to use easy and simple.

Works wonderfly. Simple. Safe for my kid, which is why I bought it. It keeps her off the internet, yet able to talk with friends and family.

Bought this for my wifes aunt who is 89 and just wanted a phone that is simple. she can just flip it open and dial the number she wants to call, push the ok button and call goes through.

great deal,Helped my neighbor buy Jitterbug phone & plan.Only problem was first clerk told us he could set it up.Next day clerk said he couldn't set up flip phone,so I did it at Home for my neighbor.Don't understand why tech could set up smart phone but not flip phone??

I just got this phone. So far I am happy with it. I am using it in the place of a land phone. Since I canceled my land phone. Everytime I misplace my other cell I have no quick way to find it. This gives me peace of mind.

No problem for a visually impaired man. Easy to learn use

Works great for elderly people who don't want the confusion of a smart phone. It has big numbers and is very easy to use after you set everything up. The volume is very loud at full volume for people who are hard of hearing.

This phone would be a lot simpler for seniors if when you had to answer a call all you had to do was open it. Not having to open it and Press OK. Also, phone should be able to set up speed dialing on common contacts called frequently,

I purchased this phone for my brother because he insisted the only phone he could operate successfully was a flip phone. Although not my preference, he loves it.

We bought the older phone for an elderly relative. The phone has been fairly easy for the to understand & use. Going out on the riding lawnmower is now a much more safe a ticity for them!

This phone features using the Alexa app. Which allows voice activation for making calls. If you don’t have the Alexa app making a call requires pushing a lot of buttons. Not a option for a senior in his nineties. We are going back to a Jitterbug phone like he had before. The sound on the phone was really clear.

It's ok. Not as good as my old Samsung flip and much bigger. Takes longer to navigate. I think it must be designed for the truly clueless. But it serves my needs in that the only reason I have it is for my emergency use. I don't give a hoot about a so-called "smart" phone and abhor how many people run around with their noses stuck in them all day.