Customer Ratings & Reviews

Takes way too many steps to make a phone call. 4 to be precise. My 87 year old mother has to navigate to contacts, press ok, then scroll down to who she wants, press ok, find which number to call, press ok, and press dial call and press ok. This is ridiculous and needs to be simplified in an update.

So far so good … We purchased for my in-laws as they specifically wanted a flip phone with big numbers. Good color choices as well!

we really love this phone. easy for mom to use she was hesitant to get another cell phone. she loves this.

Very happy with my new phone, being a senior I’m not much on using these new internet phones, so this jitterbug is easy for me I love it.

I love this phone. It's very easy to use. I brought it for my Dad which is a senior citizen. And it has great plans at very low prices.

Jitterbug phone for a senior is ideal with bigger buttons and numbers makes calling someone so much easier

Phone works satisfactory, but the volume button is located on the side of the phone. This means that when you hold the phone to answer, it can accidentally change from maximum volume to vibrate only. This is a nuisance because my elderly mom who cannot hear or see well has no idea she put the phone on vibrate. This resulted in many missed calls and a high level of frustration. It has even happened to me when I assisted her in answering a call. The volume button needs to be relocated.

The phone is fine, requires a few more steps than I feel are necesssary for a phone meant to be user friendly for older people. The carrier for this phone is a major nightmare to deal with. I felt bad for Best Buy employee trying to help us get through.

got my mom a new phone but she didn't like the android. so we got her this greatcall lively and she loves it because it is like her old flip phone.

Very simple to use. Ringtones are loud enough for my dad to hear.

Bought this phone for my elderly mother. It is supposed to be user friendly. It’s not!!! I’m very comfortable setting up electronics but this phone was very annoying to work with. Needless to say my mother was not able to learn this phone.

This phone has proven to be excellent for seniors. Easy to operate, easy to open, and just overall a great buy for the money.

So far so good. I bought this for my sister who has limited hand and sight mobility. She has been able to use it fairly easily

I purchased this 8 days ago and still the activation process is incomplete. Please tell me why two carriers can’t follow thru. I have submitted all the codes and pins as instructed.

Just bought the Jitterbug for the medical alert feature. That works fine. The rest of the phone is okay, but is not that easy to navigate. Great purchase price.

It is for my in laws, who are around 90- year old. They can use it easy and functional for them.

I bought this phone for my mom. She found this phone to be easy to operate. She liked ease in charging with the dock.

I bought this phone for my 94 yr old mom as a replacement for her old one that stopped working. This phone is not as easy to use as the previous Jitterbug phone. It is very challenging for a senior with short term memory loss as it requires extra steps to answer or dial. Do not recommend for a senior with memory problems.

Prompt Service; Provided ample information concerning the product;. The downside was not being able to update my credit card information while in the store.

Great for 85 year old mom who can’t use her hands well