Customer Ratings & Reviews

I bought this phone for my stepfather and it works well and the portability is a plus when he doesn't want to carry around a smartphone in the store

Even the minute changes in this phone snd the last are VERY confusing for the senior user. Reception remains poor. This is about our 4 th purchase of this phone replacing broken ones. If your senior can manage any other type of phone then I suggest you avoid these.

I bought this for 90 year old mother. She likes it

Not what I was lsd to believe. Told that International calling was 1 cent per minute when actual charge is one dollar per minute. Immediately cancelled service.

Lots of questions are asked after you thought you already told the phone what you wanted it to do. The questions confuse the user at times.

Most unintuative phone i have ever used. My father just could not figure it out.

horrible product and lack of service the phone didn't work. called customer service and they would not answer

I bought this for my vision impaired 96 year old mom as a replacement for her broken Cricket. Total was. This phone does not have speed dialing. Who else would want this phone except someone visually impaired. You now have to go through 2 clicks to get to the names.

Phone works great. Fits in the pocket and isn't too bulky. Would recommend this phone.

My husband loves this phone! We were looking for an easy to use flip phone as he is not comfortable with technology. Tried 3 different phones before this one. Would definitely recommend.

The phone is easy to use but I had some issues with it. I returned it and got another one.

I was double charged for activation? 35:00 at the store and another from lively 35:00 which was wrong.

Everyone was very helpful and fully explained the features of our new phone .

I bought the phone for my mother, an older lady and the phone kept giving trouble between the bad charge on the battery and problems with the ringer and volume.

Outstanding flip phone for Seniors. My mother is 87 yrs old and is able to navigate and use this phone without assistance. She loves the louder volume and ring tone.

This isnt a very good phone for seniors, doesn't have one button dialing. It is not very simple to use. Size is nice though.

DON'T BUY THIS. Hello, normally I would not leave a negative review for any product, but I'm hoping to save some seniors from a headache with this Jitterbug Flip phone. From the start, this has had issues with software relating to updates, which will come almost immediately after activation. Seems to be something to do with contacts list, which cannot be edited or deleted. After several hours with customer service, the phone was replaced with the same model. Stil the same issues, I can't return it because it has taken soooo long for them to respond to try and fix it. A waste of money for an "easy to use" phone. Addition issue; the sound is not loud enough for even someone with normal hearing. Don't buy this it's a waste of money and a headache to use, go to a local store and find another flip.

Good for kids and older generation. Claims it works with other phone companies but it's not true.

We purchased this for my 94 year old father and it was perfect! The biggest adjustment was convincing him he didnt need it on speaker phone in order to hear a calll

So convenient that Best Buy had the exact replacement my phone for my senior mother with dementia. Delivery was a breeze and I was able to get it in her hands very quickly.