Customer Ratings & Reviews

It seems to be a good phone. I am 80 years old and no phones are easy for me except home phones which are plugged into my wall of which I still have one.

Great smartphone for my Dad! Easy set-up and easy to learn. Love it!

I helped pick out this smarter phone for my elderly mother and it is the easiest smart phone I ever used and helped set up. She really needed something reliable, easy and she also wanted something she could use to “try the internet.” I am very thankful for Lively phone and their helpful service personnel. Best Buy was great at getting us switched over and set up.

So far, I am very happy with this phone. It is just enough for me as a senior citizen

I love the Smart3. Easy to use. Great customer service from Lively.

Not being “tech savvy” and needing to get a new phone ,I decided on the Jitterbug Smart3 Smartphone. Its ease of use and clear instructions along with the very reasonable price for all that it offers was the selling point for me. Having just purchased this I have not used it much but know that it will meet my needs.

Love the phone. Brought it for my mother and she loves it too and how easy it is to use

Only needed a Senior Freely cell phone that with help a person with limited finger/hand movement. It has NOT been a good investment or tool. Initially, the company was NoT going to activate the phone since we were not including their Life Support system, for additional charges, with the phone activation! None of the advertisements ever mentioned that was a part of the activation process!! Initially, Best Buy was going to help activate the phone for us. But, their in-store internet service wouldn't allow the process to happen! Probably should have been or first clue...

Finally dragged my husband into using a smart phone. I had no idea how easy it is to operate and the plans offered are so much more competitive than the other cell companies. I have raved about this phone to all.

This is a great phone for seniors! Easy to use & gives peace of mind to family.

This is a good phone thank you it's easy to use and I like the ring tone

does weird things like rolling back to home page in the middle of texting.

I bought this phone for my 82 year old dad. I chucked the lively sim card and got a Ting Sim card. It's simple, clear buttons that my dad can navigate easily and mostly intuitive. It seems to be working well for him, Great price too!

Works well. Easy to use. Still learning about it though.

Easy to set-up and simple to seniors to understand and use .

Definitely an upgrade from the previous jitterbug phone

Love this phone! Great price and works great for my dad. I set it up to have larger letters so he can see them better. Does everything a person would need or want. Option of emergency help but we didn’t get that and see no need for our family but a great option

I am happy with this product for my dad. To set up, you need a person who has basic tech knowledge, and a computer or tablet or (separate) phone that's already on a good internet connection. Make sure the new phone is in a good internet connection area too. There are two components: setting up your Lively account (online) and then activating your new phone (via the actual phone). I have been able to reach a helpful representative via phone when help is needed. It's a simple phone to use and meets the needs of my dad's usage fine.

So far it is pretty easy to use ,I still need some help setting it up completely.

Basic smart phone. Works like we want it to and at a great price.