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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,282 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VERY GOOD SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice affordable phone and your price was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Simple enough to operate,microphone button a bit awkwarx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is great for my 86 year old mother. That said, the constant Lively app notifications to sign up for help alert is extremely annoying and hard to ignore or delete.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap smartphone it is good. I have to do more to get phone to work so less accidental dials. It is a bit complex to be so simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use No extras that I don't need Just what I wanted in a phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    oldtimer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard going from a flip phone to a smart phone for a senior

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    97 year old mother in law is using it with joy. Very intuitive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple home screen- no trying to identify goofy icons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as suggested. Salesperson was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Senior Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively is easier to operate than Samsungs I've owned previously however, I'm still not completely comfortable with it. Hopefully, experience will help.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    The phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good like thing the. phone do the phone work so well big button i like the look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for seniors. not overly complicated. good customer support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good For Seniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law who is 86. She is resistant but I find the phone very easy to use and understand. Hopefully she'll actually take time to learn to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone for my mother-in-law

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my mother-n-law that needed a simpler phone to use. She's still learning about the features and I hope soon she will be able to navigate the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    smart 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get up and running. setting it up on wifi was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy with this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use and the tech support we have received has been extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively Jitterbug Smart 3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simpler than others in their way but good and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget the flip phone…go with a Lively!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier for elders to use vs. a flip phone. Large font, easy swipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug Cell Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a cell phone my old non-technical brain can use. Your store associate made it all so easy, setting up, registering, etc. I like it a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone for Seniors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my Mom’s phone from the Smart2 to this Smart3 and it’s great for her. Simple enough to use with intuitive functionality. Highly recommend!

    I would recommend this to a friend