Customer Ratings & Reviews

This phone is great and so easy to use, uncomplicated, easy to read. Love it..,great for those who want simplicity and don't need all the bells and whistles.

The phone is very easy to use and exactly what we needed as a senior that needs simple screens.

Easy to use & has all the features needed. Figured out how to get it operational quickly with helpful support department.

Purchased for my 92 year old mother-in-law who needed something easy to use and understand. This is about as simple as you can get with a smart phone.

Bought this for my 83 yr old mother. She had an Iphone and Lively is Android platform. So far, we are finding it very very hard to get used to. Best Buy was unable to transfer data from her Iphone to the Lively, so I had to share Contacts and set them up manually. Can't seem to get the thing to scan the QR Code for our Wifi or take the password. Removed the PIN requirement for Answering texts or calls - no way an 83 yr old stroke patient can manage clicking buttons, swipe up AFTER trying to remember a PIN to get past and actually get the call before it stops ringing. YIKES. As an Iphone user, I am struggling to get the phone setup for her to use without anxiety and frustration. Be very aware of what you are getting before taking the Lively Challenge. Sounds good, looks good, great idea -- but it's not as User friendly as it sounds.

Like the large font, it’s easy to use, and the Lively “help desk” is readily available and helpful.

My 89 yr old mother got this as a gift. She's never had a smart phone, so it took a little time to get used to it. Finally the old fip phone is gone.

Love my Lively SmartPhone. Easy to use. Love the idea that I can add the Red Star later. So happy with Best Buy Service in setting up my phone.

Easy set up and a no nonsense easy to use. Would say get one if you want a smart phone thats not smarter than you!!

Easy to read display, uncluttered display, good battery life

So simple to use will make life better and easier. I like the style looks like everyone else’s phone. No more flip phone. Thumbs up

excellelnt phone for the money. Quality and built well. Very pleased. Easy for my autistic daughter to use it. Highly recommend!.

This is my first phone and I had no problem using it and was able to use all of its potential first day of service with out help

Easy to set up with awesome tech support! Best Buy made the purchase quick and simple and ready for pick up so quickly.

Wonderful easy to understand smart cell phone. A lot easier to use than a standard and more expensive cell phone.

Good cheap phone that does most of what is really useful.

Really like it! Easy to use and the cost was great.

bought this for my 78year old mother. It is pretty simple to figure out. She upgraded from a flip phone to this and is not having to many struggles

I expected it to be much simpler with much larger keys for my elderly mom to send texts, etc. The letters are even smaller than my iphone. I was told it was compatable with the hearing app Oleo, but found it glitchy. Not sure if I'm going to keep it.

I love this Jitterbug Smart3 phone and find it very easy to operate and navigate. My husband has decided that he should purchase one as well.