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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Jitterbug Smart3 as easy to use and appreciate its large screen size. Positive feedback also highlights the phone's battery life and camera quality, while some users experienced challenges with voicemail setup and volume levels. A few customers found the initial setup process cumbersome and had concerns about the placement and cost of the emergency button. Other issues included notification preferences and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,282 reviews
  • Rated 4 out of 5 stars

    Jitterbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for my mother who doesn’t want a super smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for this old man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for this old man. Had a top brand folding phone with a lot of features I did not need. Jitterbug is easier to use and better for older people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lively smart phone perfect for my elderly mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lively smart phone is just what my mom, 75 you are old needed. here old Android smart phone was old. battery is great on this device, large UI is easy for her to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Marvelous Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Smartphone and I love it. The manual is clear and easy to use. The phone is so user friendly. I feel like I've joined the high tech world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone For Seniors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the "easiest" phones to use. I love it and will recommend it to all senior citizens. Very helpful when you need directions etc also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Jittabug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it a lot. User friendly. ....................................

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Smartphone 3

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to change phones and upgraded to Smartphone 3. Liked the size of my Smartphone 2 better, but the upgrades are nice to have with the Smartphone 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively - Jitterbug Smart3 Smartphone for Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively - Jitterbug Smart3 Smartphone for Seniors is easy to use and a great instrument for gaining knowledge. It lets me keep up-to-date and has many helpful tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pleased with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone I purchased was easy to activate, but had a problem adding contacts. Turn out phone was defective. Lively C/S was very helpful in solving the problem by shipping a new phone that was pre-activated and providing a return label for defective phone. So far everything ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    90 year old mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 90 year old mom. She had the 2 - we upgraded to the 3 (there’s a 4). Change is hard but moving to a 2 shouldn’t be too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my 93 year old father. He is able to work the phone because of its simplified interface! Excellent product, exactly what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple cell phone easy setup and good service. About the size of a Samsung s23

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Retited user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Good cell phone and easy to use.Perfect f or older folks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value packed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone for those whose eyes and dexterity are weakening. Security service makes it a blessing.

    I would recommend this to a friend
  • Cons mentioned:
    Voicemail

    Rated 5 out of 5 stars

    Learning curve is not terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 86 year old mom went from a flip phone to this. She had had trouble retrieving voice mails and calling out. She’s still adjusting, but I think eventually she will be glad she has it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother...Great phone! easy to use for the elderly specially for those not familiar with today's technology. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively smart 3 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new lively smart phone is so much easier to us then prev android phone I have had. However, it took Best Buy and lively two days to get activated and xfer data from prev phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aa great phone for an elderly person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for a relative. After activating the phone, and with some lessons on how to use it, my relative loves the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Senior Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is built for seniors who are less than "techie" about the newest electronics. Pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. Calling Lively is so nice because you actually talk to an English speaking person. Everyone I spoke with has been so nice & helpful.

    I would recommend this to a friend